Sr Customer Service Executive - Service Delivery & Management
Tata Communications · Mumbai · onsite · Posted 37d ago
Undisclosed0–4 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Broad outline of the Role
Minimum Qualifications Experience
Other Knowledge Skills
Key Responsibilities
- Responsible for project execution and daily co-ordination to ensure that customer orders are delivered within the committed timelines. This is an operational role that may seek appropriate level of guidance and advice to ensure delivery of quality outcome.
Minimum Qualifications Experience
- Graduate and/or equivalent experience.
- 0-4 Years experience
Other Knowledge Skills
- NIL
Key Responsibilities
- Proactively monitoring project progress
- Resolving issues and initiating appropriate corrective action
- Creating reports and project documentation
- Analysing databases, doing quantitative and qualitative research
- Regularly participates in important projects or activities as a full contributing team member.
- Respond to customer queries in a timely manner.
- Update Project Management Workflow and Project document repository
Sourced from naukri
Skills
Customer Serviceservice deliveryCustomer QueriesProject DocumentationProject ManagementResearchProject Execution
About Tata Communications
Tata Communications
Telecom
5.9k+
employees
1986
40 years old
Mumbai, Maharashtra
India
About
Tata Communications facilitates digital transformation for enterprises worldwide, enhancing connectivity, cloud solutions, and operational efficiency through advanced services.
Industries
Telecom
Employee ratings
4,031 reviews
3.9/ 5
Culture
3.8
Career growth
3.0
Work-life
3.9
Employees rate it well for
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