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    Job · 22721297

    Tata Communications logo

    Sr Customer Service Executive - Provisioning & Configuration

    Tata Communications · Chennai · onsite · Posted 3d ago

    Not disclosedFresherfulltimeSourced fromFoundit

    About a minute. You'll make an account on the way through.

    About this role

    Broad outline of the Role
    • Responsible for all operations and trouble shooting with respect to installation support, network service configuration. This is an operational role which is responsible for delivering results that have direct impact on the achievement of results for projects undertaken as per business requirements.


    Minimum Qualifications & Experience
    • Bachelors degree in engineering or equivalent qualification
    • 4-6 years relevant experience in network infrastructure project management and on field experience


    Other Knowledge & Skills
    • Understanding of Provisioning process, Telephone, Internet, Data, Service Activation
      • Huawei certifications: NCE-CE (Cloud & Enterprise) and NCE-TX (Transmission).
      • Experience with fibre, transport, and IP/MPLS service provisioning.

    Key Responsibilities
    • Hands-on configuration and provisioning of Juniper (MX), Cisco, and Nokia devices.
    • Strong experience with SecureCRT, WinSCP, and scripting for device configuration.
    • Knowledge on Microwave (NEC, Ericsson, Ceragon) and RAN equipment
    • DWDM provisioning experience on Nokia PSS and Huawei platforms using NFM-P and NFM-T.
    • Working knowledge of Alcatel SDH (1660, 1662, 1642), Cisco WIP routers, Nokia NGTT/NGCE-AA, and Netconfig roles.
    • Experience with Microsoft Azure and AWS networking, including tunnel creation.
    • Operational knowledge of NBN Portal, One Manage, TEMIP, Voice Switches, and OSS systems.
    • Experience using Cisco Prime for NTU device scripting.


    Sourced from foundit

    Skills

    nbn portalnokia pssTroubleshootingJuniper MXNetwork ProvisioningNetwork InfrastructureMicrosoft Azure

    About Tata Communications

    Tata Communications logo

    Tata Communications

    Telecom

    5.9k+

    employees

    1986

    40 years old

    Mumbai, Maharashtra

    India

    About

    Tata Communications facilitates digital transformation for enterprises worldwide, enhancing connectivity, cloud solutions, and operational efficiency through advanced services.

    Industries

    Telecom

    Employee ratings

    4,031 reviews

    3.9/ 5

    Culture

    3.8

    Career growth

    3.0

    Work-life

    3.9

    Employees rate it well for

    Work Life Balance431Salary381Work Culture381Job Security327Work Environment284

    Find them on

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