Sr. Customer Service Executive - Collections

Broad outline of the Role. Operational role responsible for Collections.

• Graduate in accounting or finance
• 8-10 years of relevant experience

• Basic accounting procedures
• Fair knowledge of Excel
• Outlook

• Maintain customer accounts and ensure collections as per the due date
• Ensure achievement of collection targets and reduce outstanding collections and debt bucket.
• Track payments, TDS Collections, RFP based customers, PSU and Enterprise accounts, reconcile processed payments.
• Analyse accounts
• Ensure that no accounts get into PDD or higher buckets above 90 days.