Sr. Customer Onboarding Manager
Scaletrix.AI · Gurugram · onsite · Posted 49d ago
Not disclosed5–8 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Job description
- Bachelor's degree in Engineering, Computer Science, Information Technology, Business, or a related field.
- 5–8+ years of experience in Customer Onboarding, Implementation, Professional Services, Customer Success, or Technical Account Management.
- Experience managing enterprise customer implementations and onboarding programs.
- Strong understanding of SaaS platforms, cloud technologies, APIs, integrations, and data workflows.
- Proven project management and stakeholder management experience.
- Excellent communication, presentation, and problem-solving skills.
- Ability to manage multiple projects in a fast-paced environment.
- Experience working with Analytics, Data Platforms, CRM, Marketing Automation, or Enterprise SaaS solutions.
- Familiarity with SQL, APIs, ETL processes, cloud platforms (AWS, Azure, or GCP), and data integration tools.
- Experience with project management tools such as Jira, Asana, Monday.com, or similar platforms.
- PMP, Agile, Scrum, or Customer Success certifications are a plus.
Keyskills required
Customer Onboarding
Technical Implementation
SaaS & Cloud Platforms
API Integrations
Project Management
Customer Success
Stakeholder Management
Solution Consulting
Data Migration & Configuration
Process Optimization
Cross-functional Collaboration
Training & Enablement
Sourced from foundit
Skills
crmcloud platformsapiscloud technologiesgoogle cloud platformamazon web servicessaas platformsdata integration toolsintegrationsETL ProcessesMarketing AutomationAsanaMondaydata workflowsJira Atlassiananalytics data platformsEnterprise SaaS solutionsSQLMicrosoft Azure