Sr. Customer care representative

Job Role / Designation

• Sr. Customer care representative
• Exp– 1- 1.6 years

Communication

• Excellent Communication skills who can speak with US natives

Experience (Yrs)

• minimum 6 months of International Bpo voice exp for CS role – Semitech support (minimum 12 months exp)
• Should have computer and Internet knowledge / knowledge of Billing queries

Office Location

• Noida

Mode of Work (Onsite/WFH/Hybrid)

• Onsite – Work from Office

Working Days

• 5 days per week / split week off

Education

• UG drop / Any Graduate
• Should not be perusing regular / part time course
• Any course which affects the job is not to be sources

Cab facility available

• Both Side

Shift Timings

• US process – night shift will be there, but agent should be ok with 24*7 / rotational shifts