MUMBAI · FULLTIME
Sr Crew Operator
Maersk Global Service Centres
Mumbai · onsite · Posted 4d ago
Sourced from
Undisclosed5–10 yrsfulltimeMumbai
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Section · 01
About this role
Job Summary
We offer
Key responsibilities
We are looking for
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Are you an excellent communicator who aspires to work in an impactful role with high performance teams, managing and executing Maersk s Crewing strategy around operational excellence and cost leadership in a global environment Then we might be looking for you!
Maersk Crewing teams are responsible for ensuring that the close to 300 Maersk vessels flying various flags, are always manned with competent and engaged crew, while complying with various international regulations and company procedures. Crewing operations are run out of Mumbai, Singapore, Manila, and Copenhagen while supported by Marine People Teams based in Europe, India, and the Philippines.
You will contribute as a high-performing member of the team responsible for carrying out the assigned operational duties and tasks. You will also be tasked with regular process reviews and be expected to drive improvements within crewing operations.
We offer
- An exciting prospect with the world s largest and most efficient vessel operator, where you will be part of a dynamic and international organization with the possibility to continuously apply and develop your competencies.
- An opportunity to work in an international work environment in Maersk Fleet Management and Technology in a global environment.
In this position, the incumbent will have an opportunity to acquire skills and knowledge in the following areas:
- Exposure to crew management related tasks and dynamic Marine HR operations.
- Building a good multi-level network across the fleet.
- Enhancing coordination and communication skills especially while dealing with other stakeholders such as Fleet Superintendents, Local Agents and Crew Managers.
In addition, Maersk Fleet Management and Technology offers a unique career opportunity for a highly performing employee possessing the necessary skills and competencies.
Key responsibilities
Reporting to the Crew Manager for Mumbai Crewing, you will be based in Mumbai.
You will be responsible for independent management of daily operational responsibilities including:
- Managing assignments for Senior Nautical Officers, Senior Engineer Officers and Cadets in the Maersk fleet flying various flags.
- Planning, organizing, and monitoring activities related to crew requirements with reference to the E2E Crewing Business Process Guide.
- Planning timely crew changes and coordinate with concerned parties for its effective implementation.
- Working with Crewing teams in other locations to ensure that all Maersk vessels are manned in the best manner possible as per requirements.
- Consistently ensuring compliance with Service Level Agreements, SOP s, and Key Performance Indicators.
- Implementing selection, embarkation, and disembarkation procedures/flights as reflected in the SOP s and the accountability matrix.
- Updating crew data in the official database system, as required (COMPAS)
- Executing responsibilities and tasks in line with what constitutes as good performance as per agreed satisfactory performance standards and metrics (e.g., Objectives and Key Performance Indicators or KPIs)
- Driving efficiency within team through regular process reviews.
- Driving service delivery improvement, providing progress updates on the activities performed.
- Achieving stakeholder satisfaction, reflecting in formal review channels such as the engagement surveys and weekly meetings/performance review meetings.
We are looking for
The ideal candidate must possess at least a Bachelors/College degree, Business Studies within Administration/Management combined preferably with 5+ years of experience specializing in Manning/Crewing/Marine HR/Seafaring experience or equivalent.
You:
- Are an excellent communicator with impeccable command and fluency in English
- Have a strong natural drive for results, as well as excellent stakeholder management skills.
- Possess a proactive and positive attitude, enthusiasm, and ability to cooperate in an open and constructive manner.
- Can plan and execute in a structured manner, which is critical to succeed in the position.
- Can interact effectively in an international setting with diverse nationalities.
- Have good knowledge of Microsoft Office Suite.
- Are strong team player who is self-motivated, adaptable to change and comfortable with ambiguity.
- A background in seafaring would be advantageous
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
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Section · 02
Skills
Vesselsservice deliverybusiness processProcess ReviewsMicrosoft Office SuiteBusiness StudiesPerformance ReviewHR OperationsCommunication SkillsStakeholder ManagementoperationsAdministrationLegalcomplianceFleet Management
Section · Company
About Maersk
Maersk Global Service Centres
Logistics
30k+
employees
1904
122 years old
Bengaluru/Bangalore, Karnataka
India
₹10.2L PA avg
Avg at Maersk
About
A.P. Moller - Maersk is an integrated transport and logistics company; going all the way, together, for our customers and society.
Industries
LogisticsPorts & Shipping
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