Sr. Consultant - SAP CS

We are looking forward to hire SAP CS Professionals in the following areas :

Should have a minimum of 10+ years of in-depth knowledge of the SAP CS (Customer Service) module .

Bachelor s degree in Computer Science or equivalent from an accredited college or university.

Experience of SAP S/4 HANA Rise on AWS is mandatory

S4 Certification will be added advantage

Experience on the following topics in CS module

working knowledge on "Oxandos 3rd Party Integration added Advantage

Org. Structure, CS Master Data / Supporting Doc. Types for Service, Pricing

Corrective Maintenance Service, Preventive Maintenance Service

Service Contract Management,

Service Monitoring and Analytics

Warranty Claim Management - Customer Claim Processing

Warranty Claim Management - Supplier Recovery Processing

In-House Repair (3XK)

Recurring Services

Service Order Management

Interaction Center Service Request Management

Business Process Requirement GAPs and Analysis

RICEF-W Objects

Must be proficient in handling Issues/ troubleshooting / support functions.

Should have experience in building the integration of SAP with applications which are non-SAP.

Good knowledge on ticketing tools like service now, solution Manager etc.

Ability to establish and maintain a high level of customer trust and confidence.

Excellent communication skills.

Ready to work in 24 x 5 support environment.

Our Hyperlearning workplace is grounded upon four principles

• Flexible work arrangements, Free spirit, and emotional positivity
• Agile self-determination, trust, transparency, and open collaboration
• All Support needed for the realization of business goals,
• Stable employment with a great atmosphere and ethical corporate culture