Sr Client Manager - Employee Health & Benefits
Marsh McLennan Global Services · Chennai · onsite · Posted 43d ago
Undisclosed4–9 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
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Senior Client Manager u2013 Employee Health & Benefits
Our not-so-secret sauce.
Award-winning, inclusive, Top Workplace culture doesnt happen overnight. Its a result of hard work by extraordinary people. The industrys brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as a Senior Client Manager at MMA.
Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the worlds leading professional services firm, Marsh (NYSE: MRSH).
A day in the life.
As our Senior Client Manager on the Employee Health & Benefits team, youll manage client relationships and ensure the effective delivery of employee benefits services. This position involves overseeing benefit annual enrollment periods, addressing day-to-day service issues, and maintaining comprehensive documentation of client interactions. The Senior Client Manager serves as the primary point of contact for clients, providing expert guidance on welfare benefit plans and regulatory compliance while fostering strong relationships with clients, vendors, and internal teams. The client management team relies on the Senior Client Manager to anticipate and resolve complicated service issues independently, only escalating for further assistance when solution needs additional approval.
Our future colleague.
Wed love to meet you if your professional track record includes these skills:
- 4+ years of experience in the employee benefits industry, ideally with an employer, insurer/administrator, consultant, or broker.
- Proven experience in anticipating client needs and developing solutions to client problems.
- Experience in customer service or project management.
- Extensive knowledge of group insurance products (medical, dental, vision, life, and disability) and the ability to research regulatory issues to provide accurate guidance to clients.
- Excellent written, verbal, and presentation skills, with effective public speaking capabilities.
- Proficient in Microsoft Office applications (Word, PowerPoint, Outlook)
- Proficient in Agency Management Systems (i.e. EPIC, BenefitPoint, ImageRight).
- Ability to work independently, manage multiple tasks under pressure, and meet deadlines in a high-production environment.
- Detail-oriented, organized, and resourceful, with a professional demeanor.
- Ability to navigate relationships and effectively address client expectations at various levels within the client organization.
These additional qualifications are a plus, but not required to apply:
- Bachelors degree in business, human resources, or health services administration or equivalent
- Life & Health License (required within 90 days)
We know there are excellent candidates who might not check all of these boxes. Dont be shy. If youre close, wed be very interested in meeting you.
Valuable benefits.
We value and respect the impact our colleagues make every day both inside and outside of work. Our culture promotes colleague well-being through robust benefits programs and resources, professional and personal development opportunities, and fulfillment through meaningful work.
Some benefits included in this role are:
- Generous time off, including personal and volunteering
- Tuition reimbursement and professional development opportunities
- Hybrid work
- Charitable contribution match programs
- Stock purchase opportunities
To learn more about a career at MMA, check out our website or flip through our recruiting brochure .
Follow us on social media to meet our colleagues and see what makes us tick:
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Who you are is who we are.
We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.
Marsh and its affiliates are EOEuMinority / Female / Disability / Vet / SexualuOrientation / Gender Identity employers.
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#MMAEHB
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Skills
Customer ServiceAgency Managementmicrosoft officehuman resourcesHealth ServicesepicDentalGroup InsuranceProject ManagementRegulatory ComplianceResearchAdministrationBusiness InsurancecomplianceEmployee Benefits
About Marsh McLennan Global Services
Marsh McLennan Global Services
Financial Services
New York
US
₹12.7L PA avg
Avg at Marsh McLennan Global Services
About
An insurance and risk management expert, providing comprehensive solutions including claims and risk consulting, while fostering an inclusive corporate culture and employee development.
Industries
Financial Services
Employee ratings
10 reviews
4.1/ 5
Culture
3.8
Career growth
2.9
Work-life
3.8
Employees rate it well for
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