Sr Business Intelligence Analyst [Contractor]

Responsibilities

• Understanding of SaaS business models and customer success metrics

Must-Have Soft Skills

• Communication: Excellent oral and written communication skills. Ability to translate business problems into technical solutions and explain complex data architecture to non-technical stakeholders. Ability to present analytical findings and recommendations clearly.
• Customer-Facing Skills: Comfort conducting discovery calls, managing customer expectations, and serving as a technical authority on projects. Ability to build trust and credibility with customers.
• Problem-Solving: Strong analytical mindset and ability to navigate ambiguous customer requirements. Solution-oriented approach to complex data challenges. Pragmatic problem-solver who prioritizes delivery.
• Requirements Gathering: Ability to ask clarifying questions, understand customer business context, and translate needs into technical scope.
• Teaching Ability: Demonstrated ability to mentor junior analysts; comfort explaining technical concepts clearly without being condescending.
• Time Management: Ability to manage multiple projects and deadlines effectively; strong organizational skills and ability to prioritize.
• Attention to Detail: Impeccable attention to detail in data work, documentation, and customer deliverables; meticulous in testing and validation.
• Technical Aptitude: Strong technical foundation and demonstrated ability to quickly evaluate and learn new technologies and tools.
• Interpersonal Skills: Patient, collaborative, and professionally skilled at navigating complex customer and team interactions.

What Success Looks Like In 6 Months

• Delivered numerous customer analytics projects on time and within scope
• Established dbt and Snowflake best practices, standards, and code review processes that the team consistently follows
• Created and documented reusable code patterns, project templates, and technical assets
• Team members demonstrate measurable growth in dbt expertise, code quality, and project delivery confidence
• Zero critical data quality issues in the first 30 days post-handoff on all delivered solutions
• Team members report positive feedback on technical mentoring, code review quality, and leadership
• Comprehensive, customer-ready handoff documentation for all delivered projects
• Proactive identification of customer expansion opportunities

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