Sr. Business Analyst

• Utilize AI-driven tools to enhance efficiency in BRD, FRD, User Story, and Flowchart creation, ensuring accuracy and streamlined documentation.
• Engage with clients and stakeholders to gather, analyze, and document business requirements, facilitating clear communication and project alignment.
• Adapt quickly to business processes and industry-specific terminology to ensure effective requirement gathering and execution.
• Collaborate with Development, QA, and Product teams to ensure seamless product development and timely delivery of solutions.
• Lead and facilitate discussions between technical and non-technical stakeholders to drive consensus and project success.
• Analyze business needs and process improvements, providing data-driven recommendations to enhance operational efficiency.
• Define and track key metrics to measure project success, efficiency, and business impact.
• Conduct impact analysis and assist in defining the scope of projects to ensure alignment with business objectives.
• Support the product lifecycle from ideation to implementation, ensuring business goals are met effectively.
• Contribute to Operations Management by identifying process inefficiencies and implementing improvements to drive Operational Excellence.

• Documentation Accuracy - Maintain 100% compliance with BRD, FRD, and flowchart standards.
• Stakeholder Satisfaction - Achieve a minimum stakeholder satisfaction score of 90% in feedback surveys.
• Process Efficiency - Reduce process inefficiencies by at least 20% through optimization efforts.
• Project Timeliness - Ensure 95% on-time completion of deliverables within defined project timelines.

• Bachelor s or Master s degree in Business Administration, Computer Science, or a related field.

• 5-7 years of experience as a Business Analyst in a service-based product environment.
• Experience in designing and building CRM/Project Management software.
• Proven track record of collaborating with Development, QA, and Product teams.
• Strong experience in Operations Management and driving Operational Excellence.

• Expertise in AI-driven tools for documentation, process mapping, and automation.
• Proficiency in requirement gathering, process analysis, and stakeholder management.
• Hands-on experience with tools like JIRA, Confluence, Lucidchart, Figma, Visio, and AI-powered documentation tools.
• Strong analytical, problem-solving, and decision-making skills.

• Ability to adapt quickly to various business processes.
• Experience in process improvements and operational excellence.
• Strong attention to detail and ability to prioritize tasks effectively.
• Excellent verbal and written communication skills.
• Ability to work in a fast-paced, team-oriented environment.

• Health Insurance for you and your dependents including parents
• Provident Fund
• 3 % Fixed CTC Budget for Learning Opportunities
• Market Leading Leave Policy
• Paid Holidays per Calendar Year
• Employee Recognition Rewards
• One of the best cultures of benevolent meritocracy

• Title : Business Analyst
• Annual Compensation: 10 - 15 LPA
• Work Schedule : Office
• Nature : Full time
• Shift : 4:00 PM to 1:00 AM IST
• Location : Delhi, India/ Dehradun, Uttarakhand

Required Skills