Sr. Business Analyst

Role Overview:

As a Sr. Business Analyst at Expenzing, youll be at the forefront of our client engagements, driving digital transformation initiatives in spend management. You will ensure the successful implementation of Expenzings solutions and play a key role in translating business requirements into effective configurations and product enhancements.

Key Responsibilities:

• Lead client requirement discovery and translate needs into detailed configuration specs
• Oversee and support the implementation of Expenzings automation tools
• Collaborate with development and product teams to guide customizations and enhancements
• Ensure timely, successful software rollout and client adoption
• Conduct demos and Proof of Concept sessions for prospective clients
• Perform business testing for new product features and releases
• Understand and apply procurement and finance best practices to implementations
• Production support to clients through efficient use of CRM application
• Lead the weekly connect with clients for visibility of support tracks and send the reports.

Requirements:

• 5+ years of experience as a Business Analyst, preferably in spend management or financial automation software
• Strong communication and stakeholder management skills
• Proven ability to analyze complex business processes and define software solutions
• Knowledge of procurement and invoice processing is highly desirable
• Experience in providing support to live clients through CRM tools
• Proficiency in preparing status reports and conducting client connect.