Sr Bank Officer - MFIB - Sales & Services
AU Small Finance Bank · Not specified · onsite · Posted 45d ago
Undisclosed5–7 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
:- Join AU Small Finance Bank Limited as a senior-level professional in the Sales and Service department, specializing in Microfinance and Individual Banking (MFIB). This role demands a strategic and hands-on approach to drive sales growth, enhance customer service excellence, and manage a diverse portfolio of microfinance and individual banking clients. The position requires a deep understanding of financial products, regulatory compliance, and market dynamics within the financial services sector. The incumbent will lead initiatives to expand the bank's reach, foster strong client relationships, and ensure the delivery of tailored financial solutions that meet customer needs while aligning with the bank's growth objectives.
Disclaimer: This job posting and Location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Responsibilities:-
- Develop and implement sales strategies to achieve targeted growth in microfinance and individual banking segments.
- Manage and nurture a portfolio of clients, ensuring high levels of customer satisfaction and retention.
- Lead and mentor a team of sales and service officers to enhance their performance and professional development.
- Conduct market research and competitor analysis to identify new business opportunities and emerging trends.
- Ensure strict adherence to regulatory guidelines and internal policies in all sales and service activities.
- Collaborate with cross-functional teams to design and deliver customized financial products and services.
- Monitor and analyze sales performance metrics, preparing detailed reports for senior management.
- Resolve complex customer issues promptly, maintaining the banks reputation for excellent service.
- Drive financial inclusion initiatives by promoting microfinance products to underserved communities.
- Coordinate with credit and risk teams to assess client eligibility and manage credit exposure effectively.
Skill:-
- Microfinance Product Knowledge
- Client Relationship Management
- Sales Strategy Development
- Regulatory Compliance in Banking
- Team Leadership and Mentoring
- Market Research and Analysis
- Financial Inclusion Strategies
- Credit Risk Assessment
- Customer Service Excellence
- Performance Metrics Analysis
Preferred Qualifications:-
- Bachelors degree in Finance, Business Administration, or a related field; MBA or equivalent postgraduate qualification preferred.
- Minimum of 5-7 years of experience in sales and service roles within the financial services industry, with a focus on microfinance and individual banking.
Key Performance Indicators: #*Key Performance Indicators*#
Required Competencies: #*Required Competencies*#
Required Knowledge: #*Required Knowledge*#
Required Skills: #*Required Skills*#
Required abilities
- Physical: #*Physical*#
- Other: #*Other*#
Work Environment Details: #*Work Environment Details*#
Specific requirements
- Travel: #*Travel*#
- Vehicle: #*Vehicle*#
- Work Permit: #*Work Permit*#
Other details
- Pay Rate: #*Pay Rate*#
- Contract Types: #*Contract Types*#
- Time Constraints: #*Time Constraints*#
- Compliance Related: #*Compliance Related*#
- Union Affiliation: #*Union Affiliation*#
Disclaimer: This job posting and Location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Skills
Customer Servicecustomer satisfactionMarket ResearchFinancial inclusionFinancial ProductsBankingBank OfficerMicrofinancecredit riskAdministrationclient relationshipFinancial ServicescompliancefinanceCompetitor Analysis
About AU Small Finance Bank
AU Small Finance Bank
Banking
50.9k+
employees
1996
30 years old
Jaipur, Rajasthan
India
About
AU Small Finance Bank offer banking services such as personal banking, online banking, internet banking, business & corporate banking, insurance, loans, investments, retail banking & much more.
Industries
BankingFinancial Services
Employee ratings
14,223 reviews
3.8/ 5
Culture
3.6
Career growth
3.5
Work-life
3.7
Employees rate it well for
Work Culture1155Work Environment896Salary745Learning675Work Life Balance609
Find them on