Sr AWS Operations Engineer

JOB DESCRIPTION

- Manage Linux and/or Windows servers across AWS (EC2, ECS/EKS nodes, hybrid
environments).
- Perform OS-level configuration, hardening, troubleshooting, and optimization.
- Handle OS lifecycle tasks including provisioning, upgrading, and decommissioning.
- Maintain AMIs, golden images, or OS baselines for consistent deployments.
- Manage OS patching using AWS Systems Manager (SSM Patch Manager), Automation
Runbooks, or third-party tools.
- Schedule, test, and deploy patches to minimize downtime and ensure compliance.
- Remediate vulnerabilities identified by security scans (Inspector, Tenable, Qualys,
etc.).
- Maintain compliance with internal security baselines and regulatory frameworks.
- Manage AWS backup and perform daily backup and restoration on required basis.
- Monitor system health, performance, and capacity using CloudWatch, CloudTrail,
SSM, and other tools.
- Troubleshoot EC2-level issues involving CPU/memory utilization, disk/IO, networking,
and OS processes.
- Manage EBS volumes, snapshots, filesystem integrity, userdata scripts, and boot-level
issues.
- Support routine operational tasks for multi-account AWS environments
- Collaborate with DevOps, cloud engineering, and security teams for system
improvements.
- Conduct root cause analysis (RCA) and implement preventive measures.
- Handle log management at OS level (CloudWatch Agent / SSM Agent / OS syslogs).
- Knowledge in ticketing tools like ServiceNow and Jira.

SKILLS

- Require 7-12 years of technology experience.
- At least 5-7 years of experience in AWS Cloud Operations with large multinational
organisations.
- Strong hands-on experience with AWS services (EC2, SSM, VPC, IAM, CloudWatch).
- Expertise in OS patching, configuration management, and hardening.
- Familiarity with scripting (Bash, PowerShell, Python).
- Experience troubleshooting system performance, networking, and logs.
- Strong understanding of cloud operations and ITIL/operational best practices.
- Proficiency in scripting languages such as Python, Bash, or PowerShell
- AWS certifications (e.g., AWS SysOps Administrator - Associate) are highly desirable
- Having a Windows Server Hybrid Administrator Associate certification or Red Hat
Certified System Administrator is beneficial.

OPERATIONS-SPECIFIC DUTIES

- Strong troubleshooting and analytical skills in Windows, Linux, AWS.
- Ability to manage multiple priorities in a fast-paced environment.
- Good documentation habits and communication skills.
- Attention to detail and a proactive operational mindset.
- Monitor system performance and identify downtimes along with underlying causes