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    Job · 15183651

    EXL Service logo

    Sr AVP - Lead Generation/Inside Sales - UK/US/EMEA/AU

    EXL Service · Noida · onsite · Posted 51d ago

    Not disclosed12–14 yrsfulltimeSourced fromFoundit

    About a minute. You'll make an account on the way through.

    About this role

    Position Summary

    We are seeking an innovative and strategic Sales Development Representative (SDR) Leader for a high-performing outbound and inbound prospecting organization. This role is responsible for overseeing a team across business units, driving pipeline generation, developing frontline talent, optimizing performance, and partnering closely with Sales and Marketing leadership to drive business value.

    The ideal candidate is a strong people leader with experience managing managers or large distributed teams in a fast-paced B2B sales environment. This individual will own SDR performance, process excellence, talent development, and cross-functional alignment to support company growth objectives with a focus on Data and AI.

    Key Responsibilities

    Team Leadership & Management

    • Foster a high-performance, accountability-driven culture focused on pipeline creation, collaboration, and continuous improvement.
    • Conduct regular 1:1s, team meetings, coaching sessions, and performance reviews.
    • Recruit, onboard, and retain top SDR talent while building bench strength.
    • Create clear career progression paths and development plans for SDR team members.

    Pipeline Generation & Revenue Impact

    • Drive outbound and inbound lead qualification efforts to achieve pipeline and revenue targets.
    • Monitor team performance against KPIs including:
    • Meetings booked
    • Sales qualified opportunities (SQOs)
    • Pipeline generated
    • Conversion rates
    • Activity metrics
    • Partner with Account Executives and Sales Leadership to ensure smooth lead handoff and pipeline progression.
    • Develop and implement scalable prospecting strategies across multiple verticals and business units leveraging AI and automation.

    Operational Excellence

    • Analyze SDR performance data and identify trends, gaps, and opportunities for optimization.
    • Oversee reporting dashboards, forecasting models, and territory alignment strategies.
    • Improve workflows, cadences, messaging, and outreach effectiveness using data-driven insights and AI.
    • Ensure CRM hygiene and process compliance across the organization.
    • Collaborate with Sales Acceleration to improve tooling, automation, and reporting capabilities.

    Cross-Functional Collaboration

    • Partner with Marketing to align campaign strategy, lead routing, messaging, and target account initiatives.
    • Collaborate with Marketing and Sales Acceleration to develop training materials, call scripts, and objection-handling frameworks.
    • Support go-to-market initiatives for new products, verticals, and strategic campaigns.
    • Act as a key stakeholder in quarterly business planning and revenue strategy discussions.

    Coaching & Enablement

    • Deliver ongoing sales coaching focused on discovery, objection handling, prospecting techniques, and messaging effectiveness.
    • Run call reviews, role-playing sessions, and onboarding programs.
    • Identify skill gaps and implement targeted training initiatives to improve performance across teams.

    Qualifications

    Required

    • 12+ years of experience in Sales Development, Business Development, or Inside Sales.
    • 7+ years of experience managing large SDR/BDR teams, preferably in a multi-segment or multi-business-unit environment.
    • Proven track record of achieving or exceeding pipeline generation targets.
    • Experience managing managers, team leads, or geographically distributed teams.
    • Strong analytical skills with experience using CRM and sales engagement platforms.
    • Excellent communication, coaching, and leadership abilities.

    Preferred

    • Experience in SaaS, technology, or high-growth B2B environments.
    • Familiarity with tools such as:
    • Salesforce
    • Outreach
    • HubSpot
    • LinkedIn Sales Navigator
    • Experience with territory planning, forecasting, and sales operations alignment.
    • Bachelor's degree in Business, Marketing, Communications, or related field.

    Key Performance Indicators (KPIs)

    • Pipeline generated
    • Sales qualified opportunities (SQOs)
    • Meeting conversion rates
    • SDR attainment and productivity
    • Lead response time and SLA compliance
    • Team retention and employee engagement
    • Ramp time for new hires
    • Forecast accuracy

    Core Competencies

    • Leadership & people development
    • Strategic thinking
    • Sales process optimization
    • Data-driven decision making
    • Cross-functional collaboration
    • Experience with AI tools and automation
    • Change management
    • Communication & executive presence
    • Coaching and performance management

    Sourced from foundit

    Skills

    AutomationcrmLinkedIn Sales NavigatorOutreachsales engagement platformssalesforcehubspotArtificial Intelligence

    About EXL Service

    EXL Service logo

    EXL Service

    Analytics & KPO

    39.1k+

    employees

    1999

    27 years old

    New York City,New York

    US

    ₹11.1L PA avg

    Avg at EXL Service

    About

    We make sense of data and drive your business forward

    Industries

    Analytics & KPO

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