Sr Associate - Reporting & Controllership

Senior Associate - Reporting and Controllership

• Support the Process Excellence and Automation team in documenting and reviewing fice processes, identifying basic improvement opportunities, and tracking agreed actions.
• Assist in testing, reporting, documentation, and user support for process improvement and automation initiatives under the guidance of senior team members.

Process Documentation: Support the preparation and maintece of process maps, standard operating procedures, checklists, and other process documents using defined templates.

Process Review Support: Collect process information from fice users, organize observations, and assist senior team members in identifying repetitive steps, delays, and basic control or efficiency gaps.

SAP HANA and Fice Systems Support: Support day-to-day fice-system activities such as preparing or validating input files, checking master and transactional data, assisting with user queries, documenting system issues, coordinating fixes, and supporting testing of approved SAP S/4HANA (SAP HANA) and other fice-system changes under supervision.

Data and Reporting: Compile process and fice-system data and prepare routine trackers, summaries, reconciliations, and basic dashboards in Excel or Power BI. Validate data inputs, investigate basic exceptions, and highlight unresolved items for review.

Fice Systems and Automation Support: Assist with requirement gathering, test-case preparation, user acceptance testing, issue logging, and follow-up for SAP S/4HANA (SAP HANA), other fice systems, workflows, RPA, analytics, or AI-enabled initiatives.

Project Coordination: Maintain action trackers, meeting notes, timelines, and status updates. Follow up with stakeholders on assigned activities and escalate delays or concerns to the reporting manager.

User Support and Adoption: Help prepare user guides, FAQs, and training material. Provide first-level support to users after process or system changes and route complex issues to the appropriate team.

Controls and Compliance: Follow approved fice policies, documentation standards, access protocols, and control requirements while carrying out assigned activities.

Continuous Learning: Build working knowledge of fice processes, SAP S/4HANA (SAP HANA), related fice systems, process improvement methods, automation tools, and reporting applications through guided assignments and training.

Collaboration: Work with Fice, Digital Technology, and other support teams on assigned tasks, while maintaining clear and professional communication.

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