Sr. Associate, Drug & Health Services
Dion Global Solutions · Mumbai · onsite · Posted 52d ago
Undisclosed1–2 yrsfulltimeSourced from
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About this role
Job Title
Department
Position Summary
Responsibilities
Requirements
Required Education
Competencies
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sr. Associate
Department
Operations - Drug and Health Services
Position Summary
Drug and Health Services Specialist plays a pivotal role in verifying medication orders, ensuring regulatory compliance, providing drug information and consultation, promoting patient safety, and collaborating with healthcare teams to optimize reporting outcomes. Their expertise and attention to detail are essential in maintaining high standards of reporting management and enhancing overall patient care within healthcare facilities.
Responsibilities
- Schedule donors within vendor systems or customer service departments for drug and/or occupational health testing.
- Process and complete drug and occupational health testing results to ensure delivery to clients
- Learn and understand the regulated processes for both drug and occupational health testing.
- Consult with vendors, labs, clinics, and medical review services on abnormal test situations or results
- Work with internal teams to assist clients
- Respond to incoming calls or emails from clients, internal departments, and vendors requesting additional information on test results
- Meeting production and quality standards of the department.
- Other duties related as assigned by management
Requirements
- Ability to efficiently and effectively use MS Office programs.
- Freshers or 1 - 2 years Drug Testing Experience or other experience in a US process in a BPO-BPM Set up
- Typing (40-45 WPM)/ 10-key Number Pad skills
- Strict attendance for rotational shifts (Day/Night) / (Weekdays/Weekends) is an essential function of the job along with the ability to flex OT as needed with little to no notice to address inventory levels within production.
- Ability to utilize and leverage available training documentation and process guides to resolve issues and meet production targets.
- Ability to leverage multiple data research and processing applications internal and external to meet or exceed expected production targets on a daily basis.
- Ability to meet quality targets set by the organization.
Required Education
- Minimum HSC, Graduates preferred.
Competencies
- Individual responsibility and accountability are paramount in every role. Fulfilling these requirements in a supportive and professional manner in all interactions is expected.
- Understanding of current web-browsing technology and effective use of internet navigation tools.
- Ability to work in a team oriented, fast-paced environment.
- Ability to meet and/or exceed daily production quotas.
- Proficient with most Microsoft Office suite (Word, Excel, Outlook). - Data Entry/ Database Navigation skills.
- Written Communication skills.
- Organizational skills for electronic and physical files and documents.
- Ability to work effectively with standard office equipment (telephone, copier, fax).
- Maintain Confidentiality/Maintain Professional Discretion.
- Ability to work in a fast-paced and high-volume environment.
- Persistence and assertiveness in obtaining information.
- Ability to work well independently and in teams.
- Ability to focus attention on details.
- Ability to work under pressure and meet tight deadlines.
- Ability to learn and understand highly specialized and detailed information.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Skills
Customer ServiceUsageFlexoffice equipmentOccupational healthData ResearchHealthcarebpoData EntryMS Office
About Dion Global Solutions
Dion Global Solutions
FinTech
501-1000
employees
1994
32 years old
Noida
India
₹8.5L PA avg
Avg at Dion Global Solutions
About
Dion Global Solutions provides technology solutions for banking and financial services, focusing on optimizing operations and enhancing customer experiences.
Industries
FinTechHardware & NetworkingSoftware Product
Employee ratings
10 reviews
4.0/ 5
Culture
4.3
Career growth
3.1
Work-life
4.2
Employees rate it well for
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