Sr Associate - BD Support

Job Details

• Job Title: Senior Associate
• Function: Business Development
• Reporting To: Manager
• JD Approved by: COE Lead- University Services
• Brand: Arden
• Work Location: Hyderabad
• JD written by: Manager

Nature of the Job

• This role holds the level 2 position in organization hierarchy reporting to a Manager in GEI and works closely with the - Executive Director International - Student Recruitment UK and ensures constant alignment of group policy and processes.

Job Purpose

• The Business Development Coordinator plays a crucial role in supporting the business development team by assisting with various operational and administrative tasks. This position involves processing applications, coordinating with admissions, preparing reports, compiling presentations, and providing management with relevant data. The Business Development Coordinator also handles accommodation bookings in collaboration with relevant stakeholders

Direct Reports

• Direct Reports: 7
• Manager
• Director

Key Accountability

• Application Completeness SLAs
  • Conduct thorough completeness checks on UK international applications-verifying academic qualifications, English language evidence, and UK visa compliance documentation-strictly within agreed turnaround SLAs before submission to Admissions.
• Agent Support Enquiry Management
  • Manage shared mailboxes to deliver timely, professional guidance to agents regarding UK entry requirements and document submission, ensuring all responses meet designated SLAs
• Conversion Pipeline Follow-up
  • Conduct structured weekly pipeline follow-ups with agents and BD teams to resolve outstanding conditions, mitigate bottlenecks, and meet targets for converting applicants into enrolments.
• Cross-Departmental Coordination
  • Liaise closely with internal teams-including Admissions, Accounts Receivable, Refunds, and SmartApply-to resolve case-specific hold-ups and system discrepancies.
• Systems Data Management
  • Guide agents on document uploads via SITS, track deferrals and withdrawals, and ensure strict adherence to GDPR and UKVI compliance standards while maintaining data accuracy.
  • Insights, trends, and recommendations based on the analysis. Prepare reports and presentations that highlight key findings and support decision-making processes

Desired Profile

• Bachelors degree in a related field
• Overall, 1 - 2 years of experience
• Excellent oral and written communication
• Experience in higher education or a related field is preferred

Skills

• Excellent and effective oral and written communication and negotiation skills
• Excellent customer focus
• Accuracy and a high level of planning
• Able to deal with a high-pressure situation or conflict
• Analytical approach to problem solving
• Able to deal with high volumes of tasks simultaneously
• Excellent interpersonal skills and team working skills
• Organized with excellent prioritization skills

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.