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    Job · 21982404

    Zeta logo

    Sr Associate - Banking Operations

    Zeta · Bengaluru · onsite · Posted 5d ago

    Undisclosed3–6 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

    Job Summary
    We are seeking a detail-oriented Reconciliation Specialist to manage and ensure accurate reconciliation of prepaid wallet transactions. The ideal candidate will be responsible for tracking, reviewing, and resolving discrepancies in transactions, while working closely with internal and external teams to ensure smooth operations and compliance with industry standards.


    Responsibilities
    • Conduct daily, weekly, and monthly reconciliation of prepaid wallet transactions including credits, debits, and cashback.
    • Review transaction reports and statements to identify discrepancies between internal systems and external bank/partner statements.
    • Investigate and resolve reconciliation discrepancies by coordinating with relevant teams (Operations, IT, and partners).
    • Ensure that all reconciliations are completed in a timely manner and meet compliance and audit requirements.
    • Monitor prepaid wallet balances and ensure accuracy in records and reports.
    • Collaborate with technical teams to improve reconciliation processes and system performance.
    • Manage and reconcile chargebacks, refunds, and failed transactions.
    • Prepare reports on reconciliation status and escalate unresolved issues as needed.
    • Prepare Monthly Quarterly Regulatory Reports with accuracy ensure submission within defined timeline.
    • Monitor daily control checks and review any observations.
    • Assist in the development and improvement of daily processes and controls to enhance efficiency and accuracy.
    • Manage customer disputes and all the subsequent dispute lifecycle journey.


    Skills
    • Candidate should have strong knowledge in Excel (Advance Excel will be preferable)
    • Experience working in the Bank, NBFC


    Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

    Sourced from naukri

    Skills

    analytical thinkingLendingDigital BankingAdvance excelfinancial systemsmobile appDigital PaymentsBankingConversational AiFintechcloudcredit cardAccountingcompliancebanking operationsfinanceArtificial Intelligence

    About Zeta

    Zeta logo

    Zeta

    Emerging Technologies

    750

    employees

    2015

    11 years old

    Bangalore,Karnataka

    India

    About

    Zeta is the world's first Omni Stack for credit cards. A single stack for Origination, Processing, FRM, Rewards, Loans, APIs, and Apps

    Industries

    Emerging TechnologiesInternet

    Employee ratings

    315 reviews

    3.2/ 5

    Culture

    3.1

    Career growth

    2.7

    Work-life

    2.9

    Employees rate it well for

    Work Life Balance48Salary45Work Culture33Senior Management32Learning32

    Find them on

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    Sr Associate - Banking Operations · waiting for your command