Sr. Associate, AR

Responsibilities

• Reconciles complex collection site invoices to the DISAWorks database quickly and accurately according to defined procedures.
• Identifies pricing discrepancies and initiates corrective action.
• Processes payments quickly to maintain and improve relationships with vendors and provide same vendors with ample documentation of disputed charges.
• Communicates effectively, promptly and professionally with internal and external clients of the department including coworkers, customers and vendors.
• Works with other members of the department to identify and implement business process improvements.

Requirements

• High school diploma and two (2) years of customer service experience with working knowledge of principles and processes for providing outstanding customer service.
• Intermediate skill level in Microsoft Office Suite.
• Great Plains system experience.
• DISAWorks system experience.

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