HYDERABAD · FULLTIME
Sr - Application Engineer
HCA Healthcare
Hyderabad · onsite · Posted 34d ago
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Undisclosed7–12 yrsfulltimeHyderabad
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Section · 01
About this role
Job Description
Position Title
Sr. Application Engineer MEDITECH Scripting
Department Name
MEDITECH - Clinical Informatics
Department No.
680
Direct Reports
None
Reports directly to
Manager of Meditech Core Clinical
Matrix report to
Job location
14203
Job Code/Grade/Level
I21
JOB SUMMARY (Primary purpose of the position.)
This is a Senior level Application Engineer position responsible for development, implementation, support and optimization of the Boston Workstation Scripting used to script data into MEDITECH Magic EHR across ~170 HCA hospitals. The Boston Workstation Scripting tool it is a form of Robotic Process Automation (RPA) specialized for healthcare. The platform enables users to create scripts that mimic human clicks and keystrokes, often called "bots" or "digital workers," to automate EHR. This role will have a dotted line reporting structure to the ITG Manager of MEDITECH Shared Services collaborating with multiple team members.
The main functions of this role are:
- Using the Boston Workstation Scripting tool to create and modify scripts
- Review, escalate and resolve issues reported by internal team and hospital team
- Strong understanding of how data is stored in MEDITECH Magic and how to navigate screens
GENERAL RESPONSIBILITIES (The essential responsibilities and accountabilities of this position including interactions with other departments and outside vendors, if applicable, in PRIORITY order.)
Provide hands-on technical leadership for the analysis, implementation, and support of Boston WorkStation scripts
Lead the analysis, implementation, and support of solutions to meet Promoting Interoperability regulatory requirements
Work independently and collaboratively with project teams to define requirements, design functional solutions, identify and resolve issues, ensuring IT solutions meet business objectives.
Author and analyze change requests ensuring specifications are clearly documented and submitted
- Build and maintain positive relationships with business operations, ITS leadership, and vendors
Provides training to junior level members on the team regarding interface functionality
Provide routine support and maintenance for reports and extracts
- Identify and resolve problems and issues
Seasoned verbal and written communication skills
Follows change management process
Document solutions and best practice guidelines, maintains documentation as product evolves
Address and provide operational support as needed and On-call responsibilities
RELEVANT WORK (Minimum amount of specifically related experience which is required to perform the role at this level.
Experience Note in Other additional specific exp.)
Less than 1 year
1+ years
3+ years
5+ years
7+ years
10+ years
15+ years
Other preferred/required experience:
Other preferred/required experience:
MANAGEMENT ( Minimum amount of specifically related experience which is required to perform the role at this level.
Experience Note in Other additional specific exp.)
Less than 1 year
1+ years
3+ years
5+ years
7+ years
10+ years
15+ years
Other preferred/required experience:
Other preferred/required experience:
EDUCATION (Minimum formal academic training which typically provides the knowledge and skills necessary for successful job performance.
Note in Other if experience may be substituted.)
High School Graduate/Equivalent
Associates Degree Required
Bachelors Degree Preferred
Bachelors Degree Required
Masters Degree Required
Doctorate Degree Required in _______________
Medical Doctorate (MD) Required
Doctor of Pharmacy (PharmD) Required
Technical Training
Other as Noted:
OTHER/SPECIAL QUALIFICATIONS (Required licenses, certificates, specific skills, personal traits, e.g., RN, CPA, able to type 90 wpm, detail orientation.)
Must Have:
Respect for diversity of experience, characteristics, viewpoints, and opinions
- Strong analytical and technical skills with ability to analyze issues, assess technical risks, and recommend sound solutions in a timely manner
- Experience reviewing and understanding basic scripting concepts
- Ability to break down complex tasks into logical, step-by-step procedures that a computer can follow
- The ability to identify manual processes and translate them into a sequence of actions
- Strong ability to debug complex scripting logic and optimize performance
Strong interpersonal and leadership skills in working with and conveying complex subject matter content across functional teams
- Strong problem-solving and issue-resolution experience, delivering high-quality results
Professional demeanor and positive attitude; customer service orientation
- Sense of responsibility and accountability; someone who takes ownership and initiative and Able to establish and meet delivery dates
Ability to learn, understand, and apply new technologies, methods, and processes adhering to the HCA security standards
The ability to learn quickly, think and act; decisiveness, assertiveness, with the ability to achieve results quickly
Ability to prioritize multiple activities and tasks simultaneously and adapt to a rapidly changing environment under limited supervision.
Experience at working both independently and in a team-oriented, collaborative environment
Adaptable and flexible, with the ability to handle ambiguity and changing priorities
Nice to Have:
- Experience writing scripts using BostonWorkstation Scripting tool or other scripting tools, UI Path, etc.
- Knowledge of MEDITECH Magic clinical system
- Understanding MEDITECH Magic screen design to aid in creating scripts
Experience with ServiceNow
PHYSICAL DEMANDS/WORKING CONDITIONS (Specific statements of physical effort required and description of work environment; e.g., prolonged sitting at CRT., required travel %)
- Prolonged sitting at CRT
- Ability to participate in after-hours support
Disclaimer: This job posting and Location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Section · 02
Skills
Customer ServiceAutomationScriptingrparobotic process automationoperational supportHospitalEHRChange ManagementPharmacyIt SolutionsDebugHealthcareCommunication SkillsoperationsmaintenanceBusiness Operations
Section · Company
About HCA Healthcare
HCA Healthcare
Healthcare
4.0k+
employees
Nashville, TN
USA
₹17.9L PA avg
Avg at HCA Healthcare
About
HCA Healthcare - India is an integral innovation and operational hub in support of HCA Healthcare and our mission: Above all else, we are committed to the care and improvement of human life. HCA Healthcare is a company focused on creating healthier tomorrows through the delivery of patient-centered care across approximately 190 hospitals and 2,400 sites of care in the United States and United Kingdom.
Every day, our colleagues around the world go to work with a collective focus: our patients. This focus positively impacts the care experience at the bedside and beyond. HCA Healthcare - India serves as a vital hub for operations and supports HCA Healthcares work to enhance healthcare delivery through technology and innovation.
Industries
Healthcare
Employee ratings
9 reviews
4.7/ 5
Culture
4.3
Career growth
3.3
Work-life
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