MUMBAI · FULLTIME
Sr Analyst - Insurance Operations
Marsh McLennan Global Services
Mumbai · onsite · Posted 4d ago
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Undisclosed2–7 yrsfulltimeMumbai
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Section · 01
About this role
Job Summary
Senior Analyst - Insurance Operations
Responsibilities
What you need to have
What makes you stand out
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
We are seeking a talented individual to join our Insurance Operations team, part of our risk business Marsh. This role will be based in Mumbai/Pune. This is a hybrid role that has a requirement of working at least three days a week in the office.
Senior Analyst - Insurance Operations
An opportunity to understand end to end lifecycle for UK Insurance Broking. A place to enhance your knowledge on work which is undergoing transition. In the first month, we expect you to understand the service or process. Learn about risk associated with service and deeper understanding of workflow by the end of second month of joining and within three months we would want you to become a process expert with knowledge on at least one of the Lines of Business. We have robust training around understanding insurance concepts and business knowledge. Learn about new system and process. Enhance your skills via various development programs offered in-house. Opportunity to build on your insurance knowledge through CII course
Responsibilities
- We will count on you to:
- Manage own queue of work to ensure timely delivery on all cases as per SLA
- Understand and process cases as per process guidelines and checklist
- Deliver on KPI's as per company standards
- Escalate delays and queries appropriately after due investigation
- Responsible for creation of SOPs for new processes, update process manuals
- Perform quality checks as per process requirement
- Identify opportunities for process improvements with a view to provide better client services
- Participate in process update sessions, Process Knowledge Tests, training and coaching sessions
- Ensure adherence to policies procedures as per organization's standards and SOPs
- Ensure operational risks are highlighted on time and escalates the same to proper authorities for corrective action
- Adhere to data and information security guidelines
What you need to have
- Good verbal and written communication skills
- Attention to detail
- Ability to learn new processes and systems
- ability to adapt to change
- Ability to prioritize and organize tasks
- Ability to work independently and as a part of a team
- Graduate
- 2+ years of experience in insurance broking domain
What makes you stand out
- Analytical ability
- Good working knowledge of MS Office particularly Word Excel
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
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Section · 02
Skills
UK Insurancemanagement consultingHr PolicyReinsuranceSLACommunication SkillsInformation SecurityoperationsBrokingInsurance OperationsInsurance Broking
Section · Company
About Marsh McLennan Global Services
Marsh McLennan Global Services
Financial Services
New York
US
₹12.7L PA avg
Avg at Marsh McLennan Global Services
About
An insurance and risk management expert, providing comprehensive solutions including claims and risk consulting, while fostering an inclusive corporate culture and employee development.
Industries
Financial Services
Employee ratings
10 reviews
4.1/ 5
Culture
3.8
Career growth
2.9
Work-life
3.8
Employees rate it well for
Job Security43Work-Life Balance42
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