Sr Analyst - Incident Management
Microland · Bengaluru · onsite · Posted 29d ago
Undisclosed3–5 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
- Manage and analyze incidents to identify trends and patterns.
- Develop and implement incident management processes and procedures.
- Collaborate with cross-functional teams to resolve complex issues.
- Conduct root cause analysis and provide recommendations for improvement.
- Monitor and report on incident metrics and performance.
- Ensure compliance with industry standards and best practices.
Disclaimer: This job posting and location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Skills
ServicenowitsmIncident ManagementITILProblem managementMonitoringservice level managementRoot Cause AnalysisChange ManagementTeamworkCommunication SkillsanalyticalanalysisITIL CertifiedIncident
About Microland

Microland
IT Services & Consulting
3.2k+
employees
1989
37 years old
Bangalore
India
₹7.2L PA avg
Avg at Microland
About
With 35 years of experience, Microland is recognized by global industry analysts as a leader in IT infra transformation and management.
Industries
IT Services & ConsultingSoftware Product
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