Sr Analyst III Software Engineering

Job Summary

CBS Application L2 Support

To provide Level 2 Application Support for the Core Banking System (Finacle 10.x), ensuring uninterrupted banking operations, timely incident resolution, and adherence to SLAs in a 24/7 environment.

Responsibilities

• Provide L2 Application Support for Core Banking applications (Finacle)
• Handle application-related incidents, service requests, and problem management
• Perform detailed troubleshooting and root cause analysis of application issues
• Support application configuration, parameter setup, and minor customization
• Monitor application performance and ensure system stability
• Support EOD / BOD activities and resolve production issues
• Coordinate with OEM/vendor teams for bug fixes, patches, and technical resolutions
• Ensure compliance with defined SLA and support processes
• Prepare incident reports and maintain application support documentation
• Work in a 24/7 shift-based production support environment

Technical Functional Skills

• Strong hands-on experience with Finacle 10.x (CBS)
• Good understanding of Core Banking functional modules
• Knowledge of banking operations, including:
• CASA, Loans, Deposits
• RTGS, NEFT
• GBM
• Trade Finance
• EOD / BOD processes
• Ability to analyze application logs, errors, and functional issues

Soft Skills

• Good written and verbal communication skills
• Strong analytical and problem-solving abilities
• Ability to work under pressure in a production banking environment

Experience

• >3 years
• L2- Application Management (CBS)

Educational Qualifications/ Certifications/Skills

• Diploma /Engineering Graduate /Science Graduate/MCA/BCA/ Any Graduate
• Good Communication (written/Oral)
• Experience of Finacle version 10x Customization, Implementation, Configuration.
• Knowledge of Internet Banking
• Implementation, Configuration.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.