Sr. Analyst, Business Effectiveness [T500-27231]

About CIBC: CIBC is a leading North American bank, with a history of more than 150 years of living our purpose - to help make your ambition a reality. Client relationships are at the centre of our strategy, and our growth is enabled by a highly engaged and connected global team. From digital banking to community impact, we’re proud to drive progress for our clients and our communities. Recognized for our culture, award-winning innovation and community investment, CIBC continues to evolve by putting people and progress at the centre of everything we do.

About CIBC India: CIBC India is a technology and operations hub in Hyderabad, where you’ll be part of our highly engaged and global team, and play a central role in supporting our growth. Whether you’re driving innovation in digital banking or streamlining client onboarding, you’ll be part of a culture recognized for excellence and investment in people. At CIBC India, people and progress are at the centre of what we do: you’ll develop skills, collaborate with industry leaders, and see your ideas realized in a culture that values progress and belonging. We provide cutting-edge resources, ongoing learning, and a supportive environment where people come first. If you’re ready to create meaningful change and build your future, CIBC India is where your ambition meets opportunity.

What CIBC India Offers: At CIBC India, your goals are a priority. We start with your strengths and ambitions and strive to create opportunities to tap into your potential. We aspire to give you a career that goes well beyond your compensation.

• We work to recognize you in meaningful, personalized ways including competitive fixed pay, performance-based incentive programs, a family-first benefits program, employer contributions for your retirement, attractive time off and leave offerings, wellbeing support, and MomentMakers, our social, points-based recognition program
• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients worldwide
• We cultivate a culture where you can express your ambition through initiatives like Purpose Day, a paid day off dedicated for you to use to invest in your growth and development

What You’ll Be Doing (position summary): The Sr. Analyst, Business Effectiveness is responsible for extracting, cleaning, and analyzing data from multiple sources to deliver actionable insights that support business decision-making for the Global Capability Centre (GCC) in Hyderabad. Leveraging advanced analytical techniques and business intelligence tools, the role identifies patterns and trends to drive strategic objectives. The incumbent collaborates with cross-functional teams, ensures data governance and compliance, and delivers high-quality analytics to support process improvement and organizational goals in alignment with CIBC standards. At CIBC India we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (including on-site and remote work) will be discussed at the time of your interview.

How You’ll Succeed (responsibilities):

• Gather data from primary and secondary sources, including databases, APIs, and analytics platforms
• Prepare and clean raw data by identifying errors, duplicates, and missing information to ensure data integrity
• Apply statistical techniques to identify patterns, correlations, and business trends
• Develop and maintain data models to support business analysis
• Collaborate with cross-functional teams to translate data findings into actionable recommendations
• Create dashboards and visualizations using BI platforms to communicate insights to stakeholders
• Ensure compliance with data governance and security protocols
• Maintain accurate documentation and records for audit, quality, and regulatory purposes
• Produce regular and ad hoc reports to support business operations and leadership decision-making
• Stay current with industry trends and emerging technologies in data analytics

CROSS-FUNCTIONAL RELATIONSHIPS:

• Collaborate with team members, business partners, and leadership to deliver actionable analytics and insights
• Coordinate with Operations, Technology, Finance, Risk, Compliance, and other functional groups to gather requirements and share findings
• Build strong working relationships with internal stakeholders to support business objectives and decision-making
• Liaise with subject matter experts and project sponsors to translate data into meaningful recommendations
• Participate in meetings, workshops, and working groups to represent the Analytics function and support cross-functional initiatives

COMPLIANCE REQUIREMENTS/RESPONSIBILITIES:

• As an employee of CIBC, the incumbent is required to comply with all applicable CIBC and Line of Business policies, standards, guidelines and controls
• Ensure adherence to data governance, privacy, and security protocols in all analytics activities

AUTHORITIES/DECISION RIGHTS:

• As a key contributor to the business unit, this role has the authority to recommend process improvements to enhance operational efficiency and effectiveness

JOB DIMENSIONS:

• Responsible for analyzing large, complex datasets across multiple operational areas within CIBC India
• Accountable for the delivery of regular and ad hoc reports, dashboards, and analytics that inform business operations and leadership decision-making
• Supports process improvement, risk mitigation, business continuity, and strategic decision-making through data-driven insights
• Works collaboratively with cross-functional teams and stakeholders to drive operational excellence

Experience: 7+ years of experience

Who You Are (skills/qualifications): Must Have Skills:

• Bachelor’s degree in Computer Science, Statistics, Mathematics, Information Systems, or a related business field
• 5+ years of experience in data analytics, business intelligence, or related roles
• Professional certifications in analytics, BI, or data science (preferred)
• Advanced proficiency in Microsoft Excel, including complex formulas, pivot tables, macros, data modeling, and automation; high Excel skills are a must
• Strong working knowledge of SQL and spreadsheet applications (Excel/Google Sheets)
• Experience with databases and visualization tools and BI platforms (Tableau/Power BI)
• Analytical mindset with the ability to assess data from multiple perspectives
• Exceptional verbal and written communication skills to bridge the gap between data and business action
• Ability to develop and maintain strong working relationships with partners and stakeholders
• Effective multitasking, prioritization, and organizational skills in a fast-paced environment

Privacy: By proceeding with the creation of a profile and submitting an application in response to this job posting, you acknowledge and agree that your personal data will be collected, used, retained and disclosed by CIBC India and its affiliates, as described in the Candidate Privacy Statement