BENGALURU · FULLTIME
Sr. Analyst Application Delivery-India
Kennametal
Bengaluru · onsite · Posted 3d ago
Sourced from
Undisclosed4–6 yrsfulltimeBengaluru
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Section · 01
About this role
Experience : 4 to 6 Years
Job Segment: ERP, SAP, Materials Science, Engineer, Computer Science, Technology, Science, Engineering
Location : Bangalore
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Job Summary:
We are seeking an experienced SAP GTS Consultant to provide application support, incident resolution, and continuous improvement for SAP Global Trade Services (GTS) processes. The consultant will work closely with business users, functional teams, and technical teams to ensure stable operations across international trade compliance, customs management, and risk management processes.
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Key Responsibilities:
Production Support
- Provide L2/L3 support for SAP GTS applications.
- Analyze and resolve incidents, service requests, and production issues within SLAs.
- Perform root cause analysis for recurring issues.
- Monitor interfaces, background jobs, and application performance.
- Support month-end, quarter-end, and year-end business activities.
Functional Support
- S upport and troubleshoot:
-
- Sanctioned Party List (SPL) Screening
- Embargo Checks
- Legal Control
- Customs Management
- Preference Processing
- Risk Management
- Compliance Management
- Analyze business requirements and implement configuration changes.
- Perform impact assessment and solution recommendations.
Integration Support
- Support integration between:
- SAP ECC / SAP S/4HANA
- SAP GTS
- Middleware platforms (PI/PO/CPI)
- Troubleshoot master data and transactional data replication.
- Monitor IDocs, RFCs, qRFCs, and interface failures.
Change Management
- Participate in enhancements, minor projects, and release activities.
- Prepare functional specifications and test scenarios.
- Support SIT, UAT, and production deployments.
Documentation
- Create and maintain:
-
- Functional Specifications
- Configuration Documents
- SOPs
- Knowledge Base Articles
- Support Runbooks
Required Skills:
SAP GTS Functional Expertise
- Strong experience in SAP GTS support and configuration.
- Knowledge of:
- Compliance Management
- Customs Management
- Preference Processing
- Risk Management
- SPL Screening
- Embargo Checking
- Legal Control
SAP Integration Knowledge
- ECC/S4HANA integration with GTS.
- IDoc troubleshooting.
- RFC/qRFC monitoring.
- Understanding of PI/PO or CPI integrations.
Support Skills
- Incident Management
- Problem Management
- Change Management
- ServiceNow or equivalent ticketing tools
- SLA-driven support model
Technical Knowledge
- Good understanding of:
-
- SAP Tables and Data Analysis
- Batch Jobs Monitoring
- Authorization Concepts
- Transport Management
- Debugging support issues (functional perspective) with
- Basic ABAP debugging is preferred
Desired Qualifications
- Bachelor s degree in engineering, Computer Science, Information Systems, or related discipline.
- SAP GTS Certification preferred.
- Experience in global trade compliance and customs environments is a plus.
Soft Skills
- Strong analytical and problem-solving abilities.
- Excellent communication and stakeholder management skills.
- Ability to work independently in a global support model.
- Experience working with cross-functional and offshore teams.
- Customer-focused approach with strong ownership mindset.
Preferred Experience
- SAP GTS 10.x and/or SAP GTS for S/4HANA.
- Support of multinational clients.
- AMS/Managed Services environment.
- ITIL-based support processes.
Exposure to global customs and trade compliance reg
As part of our core values, Kennametal is committed to providing an inclusive and welcoming environment for all people. We are an Equal Opportunity employer.
Job Segment: ERP, SAP, Materials Science, Engineer, Computer Science, Technology, Science, Engineering
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
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Section · 02
Skills
Incident ManagementProblem managementContinuous improvementChange ManagementApplication SupportRisk ManagementComputer Sciencedata analysisanalyticalProduction Support
Section · Company
About Kennametal
Kennametal
Industrial Machinery
749
employees
1938
88 years old
Latrobe, Pennsylvania
United States (USA)
About
Kennametal delivers productivity in the most demanding environments and industries including metalworking, EV manufacturing, aerospace, and infrastructure.
Industries
Building MaterialEngineering & Construction
Employee ratings
386 reviews
3.5/ 5
Culture
3.3
Career growth
2.7
Work-life
3.4
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