Sr AI Full Stack Engineer (Voice & Data Infra)
Procedure Technologies · Remote · remote · Posted 63d ago
Undisclosed5–10 yrsfulltimeSourced from
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About this role
We're hiring a senior engineer to own our real-time voice stack end to end-AI agents operating on live phone calls-and the data platform that turns those calls into insight: call transcript events warehouse dashboards. You'll own meaningful systems end to end alongside a small, senior team with deep experience in AI, product, and the trades.
What you ll build - New product screens and flows (jobs, customers, invoices, scheduling) in React and React Native , especially AI chat UI (chat tool result rendering, streaming responses, human review and feedback loops)
- AI workflows in production: tool-using agents, RAG/search, classification/extraction, and human-in-the-loop flows
- Automations: Contribute new features and improvements to our AI-powered business automation platform
In addition, you'll own our first investments into a realtime voice stack and the call-data platform behind it. For example:
- Realtime voice agents on live phone calls: telephony/WebRTC integration, streaming speech-to-text and text-to-speech, turn-taking, interruption handling, and latency optimization
- Voice pipeline reliability: backpressure, failover, graceful degradation, and monitoring for live calls
- Call-data pipeline: transcripts, events, and structured extraction flowing from every call into the warehouse
- Analytics dashboards: data modeling and conversation-intelligence features on top of call data
- Evals monitoring for voice agents: quality metrics, drift detection, and cost/latency tracking
- Cloud infrastructure: scaling our platform with infrastructure as code, queues and orchestration, and CI/CD
- Analyze requirements and propose innovative AI-native solutions to technical problems
- Write clean scalable code
- Own the voice and data stack end-to-end: design, build, test, deploy, and operate
- Optimize the performance, latency, and cost of our real-time AI systems
- Respond to critical system issues and ensure continuous system reliability
- Mentor team members and collaborate across teams, especially with product and subject matter experts
- Work to understand the needs of our users and think creatively about how to solve design challenges in your work
- This is a Remote role. We expect a minimum 4 hours overlap with the WorkHero team (11 AM - 3 PM ET).
- Senior-level backend experience (typically 5+ years) shipping production systems that youve owned
- Hands-on experience with realtime voice or streaming systems: telephony (SIP/Twilio), WebRTC, streaming STT/TTS, or frameworks like LiveKit or Pipecat - or comparable experience with demanding realtime/streaming infrastructure
- Data engineering fundamentals: event pipelines, data modeling, warehousing, and analytics on production data
- Strong proficiency in a typed backend language (TypeScript preferred; comparable experience welcome)
- Hands-on experience with LLM-powered features (usage, prompting, optimization, etc) and AI architectures
- The ability to work with infrastructure as code (terraform), cloud, and CI/CD systems at scale. Were a small team, so we own the whole stack!
- Excitement to leverage AI coding tools to their maximum benefit. We love Claude Code and Cursor and are constantly looking for better ways to leverage our time to build fast and build for scale.
- experience with voice-AI platforms (Vapi, Retell, Bland, Deepgram, LiveKit) or conversation-intelligence products (e.g. Gong-style analytics)
- experience scaling cloud infrastructure, especially AWS, and how to get the most out of key AWS services
- experience with workflow automation tools like n8n or Lindy
- experience with React for building internal dashboards
- experience with HVAC or back-office business workflows
- System Design
- APIs Integrations
- Data Infrastructure
- Typescript
- React Native
- Realtime systems
- AI/LLM systems
- React
- Voice AI
Disclaimer: This job posting & Location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Skills
SIPMonitoringAnalyticscodingBackendSchedulingback officeData ModelingSystem Design
About Procedure Technologies
Procedure Technologies
11-50
employees
2017
9 years old
Mumbai, Maharashtra
India
₹9.9L PA avg
Avg at Procedure Technologies
About
Procedure Technologies is an AI consultancy and a full-stack product development service firm. We specialise in bringing your ideas to life by partnering with you from strategy to execution. Since our inception in 2017, we have effectively helped 100+ companies launch and scale their ideas into market-ready solutions.
We manage the entire product lifecyclefrom initial strategy and design to development and long-term maintenance. Our expertise spans the complete technology stack, including frontend, backend, mobile, DevOps, and AI engineering, to build robust, scalable solutions that solve real-world problems.
Were always looking for curious minds and forward-thinking teams. Explore our open positions to be a part of this candid culture.
Industries
Artificial Intelligence (AI)Cloud ComputingDeveloper APIsDevOpsMachine LearningMobile Apps
Employee ratings
7 reviews
4.9/ 5
Culture
5.0
Career growth
4.6
Work-life
4.9
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