Sr Accounts Receivable Executive

Medusind Solutions India Private Limited is seeking a motivated Senior Accounts Receivable Executive to join our Delivery_Medical RCM_Ops Management team in Mumbai. Working the night shift (8 pm-5 am or 5:30 pm-2:30 am), you will engage in outbound voice interactions with insurance carriers, manage claim-status inquiries, process denial documentation, and support various voice-based processes such as patient calling and provider outreach. The role demands accuracy, speed, and teamwork while adhering to client SLAs and Medusind s compliance standards.

• Any undergraduate or graduate degree.
• Freshers or candidates with 1+ year of voice-based experience.
• Excellent verbal communication skills in English.
• Ability to work night shifts (8 pm-5 am or 5:30 pm-2:30 am).
• Strong attention to detail and accuracy.
• Basic understanding of medical billing and insurance processes.
• Proficiency with MS Office and client-specific software.
• Team-oriented mindset with a proactive attitude.
• Ability to handle multiple tasks and meet deadlines.
• Adherence to Medusind s Information Security and quality policies.

• Make outbound calls to insurance carriers for claim status and eligibility verification.
• Document denials and initiate appropriate follow-up actions.
• Contact insurers based on appointments received from clients.
• Generate and review outstanding claims and accounts receivable reports.
• Follow up on unpaid claims by contacting insurance companies.
• Handle any voice-based process as required (e.g., patient calling, provider outreach).
• Maintain daily activity logs with precision.
• Achieve assigned targets while meeting client SLA requirements.
• Collaborate with team members to meet shared objectives.
• Escalate issues to senior staff promptly and comply with security and quality policies.