Sr. Accounts Officer
QX Global Group · Hyderabad · onsite · Posted 63d ago
Undisclosed3–5 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Duties/Responsibilities:
Deliver timely, accurate, and high-quality support to residents.
Respond to resident inquiries efficiently through a Zendesk ticketing system, ensuring clear documentation and proper routing when needed.
Provide step-by-step guidance on portal access, navigation, and common resident-facing features.
Communicate with empathy and professionalism, effectively de-escalating concerns and resolving issues whenever possible.
Maintain positive, respectful relationships with residents while setting clear expectations around scope of support.
Collaborate with internal teams to ensure consistent handling of resident inquiries and adherence to established processes and policies.
Follow up as appropriate to confirm resolution and ensure a positive resident experience.
Support additional responsibilities as assigned to meet operational needs.
Disclaimer: This job posting & location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Skills
accessAuditingEmployee RelationspoliciesPowerpointTrainingPayrollEmployee EngagementAccounts FinalisationWordBudgetingTaxationAccountingexcelfinanceaccount managementperformance managementMISRecruitment
About QX Global Group
QX Global Group
BPO
3k+
employees
2003
23 years old
Noida, Uttar Pradesh
India
₹5.8L PA avg
Avg at QX Global Group
About
QX Global Group is a global consulting, digital transformation & business process management services company that partners with organizations seeking to transform & optimize their business operations
Industries
BPORecruitmentIT Services & ConsultingAccounting & Auditing
Employee ratings
10 reviews
3.1/ 5
Culture
3.1
Career growth
3.0
Work-life
3.3
Employees rate it well for
Work-Life Balance32Company Culture31
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