Sql Support Engineer

Hi Everyone,

Hope youre doing well!

We have an urgent opening for a SQL Server Production Support Engineer one of our esteemed clients.
Client Location: Bangalore(WFO)
Employment Type: FullTime
Experience Required: 8 – 12Years (Immediate to 15Days Only)
Education: BE/BTech/MCA or equivalent degree

Job Description:

We are looking for a strong SQL Server & SSIS professional with hands-on L1, L2, and L3 Production Support experience. This role is primarily focused on supporting critical production applications and ETL processes, with a mix of development and enhancement activities.

Role Split

75% Production Support
25% Development & Enhancements

Key Responsibilities

• Provide L1/L2/L3 support for SQL Server databases and SSIS applications.
• Troubleshoot production incidents, ETL failures, data load issues, and performance bottlenecks.
• Analyze and resolve SQL query, stored procedure, function, trigger, and database-related issues.
• Perform Root Cause Analysis (RCA) and implement preventive measures.
• Monitor SQL Server jobs, ETL processes, and production environments.
• Coordinate with business and technical teams to resolve issues within SLA timelines.
• Support deployments, releases, and post-release validations.
• Enhance and optimize existing SQL code and SSIS packages.

Required Skills

• Strong experience in Microsoft SQL Server
• Hands-on experience with SSIS (SQL Server Integration Services)
• Experience in L1/L2/L3 Production Support
• SQL Query Troubleshooting & Performance Tuning
• Stored Procedures, Functions, Views, Triggers
• Incident Management & Root Cause Analysis
• ETL Support and Failure Analysis
• SQL Server Agent Jobs monitoring/support
• ServiceNow, Jira, or similar ticketing tools

Good to Have

• Exposure to Power BI (approximately 10% of the role)
• Data Warehousing concepts
• Release and Deployment support
• Basic PowerShell/Scripting knowledge