SQA Team Lead

Essential:

· 13+ years of experience in software/hardware/development testing using testing methodologies and processes

· Tertiary qualification in engineering/electronics

· Expertise in designing and executing automated tests

· Experience in design and implementation of validation procedures, test plans, and test cases

· Experience in firmware testing, hardware-software integration, and validating low-level embedded software, including creating automated applications to validate embedded firmware

· Hands-on experience with continuous integration and deployment pipelines, using tools like Jenkins, GitLab CI to automate testing processes and ensure faster releases

· Understanding software development and testing lifecycle

· Experience working with Agile development methodology

· Strong work ethic and possess the ability to work in a team environment as well as independently, multi-task and adapt to an on-going, progressively changing work environment.

· Able to demonstrate an example of testing maturity with regards to measurability and repeatability

· Excellent communication skills, both written and verbal

· Occasional travel may be required for business purposes.

Desirable:

· Java or C++ experience

· Proficiency with handling test automation frameworks (eg, TestNG)

· Ability to implement automated regression testing and performance benchmarks

· Proficiency in Linux commands and scripting

· Experience of projects within the retail petroleum automation sector /payments systems

· Knowledge of security aspects like cryptographic algorithms and key management used in EMV transactions.

· Skilled in designing automated solutions for testing middleware functionality and performance.

Job Roles and Responsibilities :

WHAT YOU WILL DO:

Responsibilities include:

1. Leadership and management

· Lead, mentor and guide the QA test team from release perspective

· Responsible for resource planning for the team (budget and additional resource motivation, recruiting, assignments etc)

· Performance management of the team (performance reviews, disciplinary matters)

· Build strong relationships with the team

· Reporting to manager as required

· Develop the skills of the team including development plans for individuals

· Support the company's HR policies and practices

· Live the company values daily

· Accountable to the quality of platform software deliveries

2. Coordination and planning

· Coordinating and planning Release delivery activities, understanding resource availability, product priorities and customer commitments.

· Track and report progress of release activities to stakeholders, providing transparency and timely updates

· Plans with Test Manager, drives and takes ownership of the release validation schedule in coordination with the Project Manager.

· Lead and mentor QA team members through feedback, motivation and career guidance/growth

· Foster a collaborative team environment that encourages knowledge sharing and continuous learning

3. Communication and reporting

· Information regarding upcoming deliverables gathered, documented and communicated as required

· Works collaboratively with Feature Test team, to understand the new feature additions.

· Works with Test Manager on Release Test plan scope and communicates them to QA team

· Estimate, prioritize, plan and coordinate testing activities, including tracking and reporting with appropriate metrics.

· Representing Test Exit discussions for any platform release and plans for pre-exit discussions, if necessary

· Ensures that Test Manager and Project Manager are updated and informed of issues and looped into any communications.

· To provide physical support on site or be physically onsite as and when required.

· Ensure that monthly QA KPI metrics, Release QA KPI Metrics are well documented and articulated

· Effective ITP burndown discussions and related metrics are planned and executed.

4. Product Test Expert

· To be a Go-To person for all the release validation related asks – for Flexpay6 Family of devices and products, across platforms.

· Analyze the trend in test pattern (KPI metrics)

· Utilize and develop test improvement plans

· Participate in release readiness reviews and provide expert recommendations on quality and risk assessment.

· Track regression, performance, integration and Security related testing

· Regularly review defects and performance metrics for delivery testing and conduct failure analysis on product issues reported - implement corrective actions to prevent recurrence.

5. Regression validation and documentation

· Contribute to test strategy and test plans from analysis of business requirements, test estimates and development schedules. Ensure Test plan contains complete test coverage of functionality and features delivered

· Create detailed, comprehensive, and well-structured test plans and test cases that aligns with objectives

· Facilitate execution of test cases thoroughly to identify defects as early as possible in the Software Testing Life Cycle, helping to reduce the Cost of Poor Quality (COPQ)

· Implement repeatable and measurable testing processes, ensuring regression testing covers all delivered functionalities

· Manage testing workload efficiently to meet deadlines without compromising quality.

· Prepare Test Exit Reports adhering to the QA workflow

· Verify accuracy and completeness of delivered software documentation – user guides, specifications

6. Product Testing

· Execute product testing activities necessary for successful delivery.

· Participate in testing performance evaluations , ensuring quality standards are met.

· Ensure versions can be tracked and reverted as required

7. Quality Assurance

· Continually seek ways to improve and enhance the quality assurance process and the process of application development and maintenance.

· Oversee all aspects of quality assurance including establishing metrics, applying industry best practices, and developing new tools and processes to ensure quality goals are met

· Own QA deliverables for multiple product lines or projects.

· Make recommendations for process improvements where appropriate.

8. Development Process and Continuous Improvement

· Follow agile methodology

· Actively use, advocate, and seek to continuously improve organization procedures and processes for software validation

· Escalate issues and delays in a timely manner

· Evaluate status quo and apply best practice

· Set up and maintain processes and procedures where required

· Reporting around planned activities, progress, and performance

Use existing systems and processes – JIRA, Confluence, Time Logging, Project Planning etc to plan and execute work

9. Technology

· Keep abreast of product and technology trends.

· Keep abreast of payment certification trends and developments.

· Contribute when required to QA roadmap in conjunction with product management.