SQA Team Lead

Essential: · 13+ years of experience in software/hardware/development testing using testing methodologies and processes · Tertiary qualification in engineering/electronics · Expertise in designing and executing automated tests · Experience in design and implementation of validation procedures, test plans, and test cases · Experience in firmware testing, hardware-software integration, and validating low-level embedded software, including creating automated applications to validate embedded firmware · Hands-on experience with continuous integration and deployment pipelines, using tools like Jenkins, GitLab CI to automate testing processes and ensure faster releases · Understanding software development and testing lifecycle · Experience working with Agile development methodology · Strong work ethic and possess the ability to work in a team environment as well as independently, multi-task and adapt to an on-going, progressively changing work environment. · Able to demonstrate an example of testing maturity with regards to measurability and repeatability · Excellent communication skills, both written and verbal · Occasional travel may be required for business purposes.

Desirable: · Java or C++ experience · Proficiency with handling test automation frameworks (eg, TestNG) · Ability to implement automated regression testing and performance benchmarks · Proficiency in Linux commands and scripting · Experience of projects within the retail petroleum automation sector /payments systems · Knowledge of security aspects like cryptographic algorithms and key management used in EMV transactions. · Skilled in designing automated solutions for testing middleware functionality and performance.

Job Roles and Responsibilities : WHAT YOU WILL DO: Responsibilities include:

1. Leadership and management · Lead, mentor and guide the QA test team from release perspective · Responsible for resource planning for the team (budget and additional resource motivation, recruiting, assignments etc) · Performance management of the team (performance reviews, disciplinary matters) · Build strong relationships with the team · Reporting to manager as required · Develop the skills of the team including development plans for individuals · Support the company’s HR policies and practices · Live the company values daily · Accountable to the quality of platform software deliveries

2. Coordination and planning · Coordinating and planning Release delivery activities, understanding resource availability, product priorities and customer commitments. · Track and report progress of release activities to stakeholders, providing transparency and timely updates · Plans with Test Manager, drives and takes ownership of the release validation schedule in coordination with the Project Manager. · Lead and mentor QA team members through feedback, motivation and career guidance/growth · Foster a collaborative team environment that encourages knowledge sharing and continuous learning

3. Communication and reporting · Information regarding upcoming deliverables gathered, documented and communicated as required · Works collaboratively with Feature Test team, to understand the new feature additions. · Works with Test Manager on Release Test plan scope and communicates them to QA team · Estimate, prioritize, plan and coordinate testing activities, including tracking and reporting with appropriate metrics. · Representing Test Exit discussions for any platform release and plans for pre-exit discussions, if necessary · Ensures that Test Manager and Project Manager are updated and informed of issues and looped into any communications. · To provide physical support on site or be physically onsite as and when required. · Ensure that monthly QA KPI metrics, Release QA KPI Metrics are well documented and articulated · Effective ITP burndown discussions and related metrics are planned and executed.

4. Product Test Expert · To be a “Go-To” person for all the release validation related asks – for Flexpay6 Family of devices and products, across platforms. · Analyze the trend in test pattern (KPI metrics) · Utilize and develop test improvement plans · Participate in release readiness reviews and provide expert recommendations on quality and risk assessment. · Track regression, performance, integration and Security related testing · Regularly review defects and performance metrics for delivery testing and conduct failure analysis on product issues reported - implement corrective actions to prevent recurrence.

5. Regression validation and documentation · Contribute to test strategy and test plans from analysis of business requirements, test estimates and development schedules. Ensure Test plan contains complete test coverage of functionality and features delivered · Create detailed, comprehensive, and well-structured test plans and test cases that aligns with objectives · Facilitate execution of test cases thoroughly to identify defects as early as possible in the Software Testing Life Cycle, helping to reduce the Cost of Poor Quality (COPQ) · Implement repeatable and measurable testing processes, ensuring regression testing covers all delivered functionalities · Manage testing workload efficiently to meet deadlines without compromising quality. · Prepare Test Exit Reports adhering to the QA workflow · Verify accuracy and completeness of delivered software documentation – user guides, specifications

6. Product Testing · Execute product testing activities necessary for successful delivery. · Participate in testing performance evaluations , ensuring quality standards are met. · Ensure versions can be tracked and reverted as required

7. Quality Assurance · Continually seek ways to improve and enhance the quality assurance process and the process of application development and maintenance. · Oversee all aspects of quality assurance including establishing metrics, applying industry best practices, and developing new tools and processes to ensure quality goals are met · Own QA deliverables for multiple product lines or projects. · Make recommendations for process improvements where appropriate.

8. Development Process and Continuous Improvement · Follow agile methodology · Actively use, advocate, and seek to continuously improve organization procedures and processes for software validation · Escalate issues and delays in a timely manner · Evaluate status quo and apply best practice · Set up and maintain processes and procedures where required · Reporting around planned activities, progress, and performance Use existing systems and processes – JIRA, Confluence, Time Logging, Project Planning etc to plan and execute work

9. Technology · Keep abreast of product and technology trends. · Keep abreast of payment certification trends and developments. · Contribute when required to QA roadmap in conjunction with product management.