Specialist

Responsibilities:

A PACS Administrator typically ownsor provides higher-level support for the PACS/RIS imaging environment. Commonresponsibilities include:

Administering and supporting PACS, RIS, image viewers, and related imaging applications.

Managing users, access, permissions, worklists, and system configurations.

Troubleshooting image-routing, image-availability, study-matching, and workflow issues.

Investigating DICOM connectivity andimage-transfer problems.

Supporting interfaces betweenPACS/RIS and other systems, including HL7 workflows.

Troubleshooting modality connectivityinvolving CT, MRI, X-ray, ultrasound, mammography, etc.

Resolving escalated Tier 2/Tier 3tickets from radiologists, technologists, schedulers, and other users.

Working with vendors and internal ITteams when issues require deeper technical investigation.

Monitoring queues, systemperformance, failed transmissions, interfaces, and application availability.

Performing or coordinating upgrades, testing, configuration changes, and implementation activities.

Documenting incidents, root causes, resolutions, and recurring system issues.

Potentially supportingafter-hours/on-call escalation for critical imaging-system outages.

Typical profile: Someone with priorPACS/RIS administration or healthcare IT experience and working knowledge ofDICOM, HL7, imaging workflows, ticketing systems, and radiology operations.

Intelerad experience is a requirementand Candelis and Laurel Bridge preferred but not required

RequiredSkills:

Associate or bachelors degree inrelevant field or equivalent

Experience 3+ years supporting PACS, imaging informatics, healthcare IT, or radiology

Systems Experience with major PACSvendors Experience supporting DICOM, HL7, and

healthcare integrations Knowledge ofPACS, RIS, VNA, DICOM, HL7, and imaging workflows

Knowledge of healthcare ITinfrastructure and cybersecurity Excellent troubleshooting and

Communication skills Knowledge ofHIPAA requirements.