Specialist
Home Credit Finance · Gurugram · onsite · Posted 35d ago
Undisclosed1–6 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
- Make daily calls to CLX eligible customers to convince them to apply for the product.
- Collect all application details from customers over phone and input them into Single Screen for evaluation.
- Notify customers of result of their application and in the case of approval, direct the customer for Signing & Auto debit.
- Responsible to handle inbound calls from dedicated CLX number or CLX calls transferred from general help-line.
- Proactively follow up with customers where necessary to persuade them to apply, collect all application details and to sign the contract at POS (the same Specialist will be guiding the same customer through the whole process).
- Update all information in Single Screen as per the conversation with customer.
- Share sales techniques and knowledge with the TL and fellow specialist to drive overall performance of the team.
- Employee should have dailer experience.
Disclaimer: This job posting and Location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Skills
Customer ServicePeople Management Skillsteam coachingTeam HandlingTarget AchievementTeam Motivationteam managementTeam SupervisionTLoperationsSalesTeam LeadingOperations ManagementbpoinboundProcess Management
About Home Credit Finance

Home Credit Finance
NBFC
5k+
employees
2012
14 years old
Gurugram
India
₹2.8L PA avg
Avg at Home Credit Finance
About
Home Credit offers a consumer durable loan in India at best interest rates. Buy mobile phones and home appliances on emis with instant approval.
Industries
NBFC
Employee ratings
10 reviews
4.0/ 5
Culture
3.6
Career growth
2.9
Work-life
3.8
Employees rate it well for
Work-Life Balance40Overall Company40
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