Specialist - WFM
Startek · Bengaluru · onsite · Posted 52d ago
Undisclosed2–6 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
- Manage and analyze workforce management data to optimize business performance.
- Develop and implement effective workforce management strategies to improve productivity.
- Collaborate with cross-functional teams to identify and resolve operational issues.
- Provide expert guidance on workforce management best practices to stakeholders.
- Analyze and report on key performance indicators to senior management.
- Identify areas for process improvement and implement changes to increase efficiency.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Skills
analytical thinkingWorkforce Managementwork managementProcess ImprovementForecastingCommunication And Interpersonal Skills
About Startek
Startek
BPO
19.8k+
employees
2017
9 years old
Mumbai, Maharashtra
India
About
Startek is a global provider of customer experience management and business process outsourcing solutions, serving industries such as telecom, healthcare, banking, and retail. The company offers services including customer care, technical support, collections, and back-office operations, leveraging digital technologies and analytics to enhance client engagement. With a strong presence in India and worldwide, Startek focuses on delivering scalable, cost-effective, and high-quality outsourcing solutions. Its operations firmly position it within the BPO & customer experience management industry.
Industries
BPOBPO/KPOIT Services & Consulting
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