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    Job · 20508257

    LUCKNOW · FULLTIME

    Specialist - Training

    Startek

    Startek

    Lucknow · onsite · Posted 13d ago

    Sourced fromNaukri
    Undisclosed1–5 yrsfulltimeLucknow

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    Section · 01

    About this role

    Job Summary
    At STARTEK, we believe the most important customer engagement is the one that happens next. And that s where you come in! We re looking for customer support representatives who are true engagement specialists - skilled at engaging in meaningful interactions that make our clients customers say WOW! In this role, you ll be responsible for supporting customers through live chats as well as troubleshooting issues with their specific wireless internet products and services. Most importantly, you ll have the opportunity to make a difference, every day, in the lives of our clients customers.


    Responsibilities
    • we re looking for customer support representatives who are true engagement specialists - skilled at engaging in meaningful interactions that make our clients customers say WOW!
    • In this role, you ll be responsible for supporting customers through live chats as well as troubleshooting issues with their specific wireless internet products and services.


    Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

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    Section · 02

    Skills

    Customer ExperienceCustomer EngagementCustomer SupportTroubleshootingorchestrationWirelessOmni ChannelDigital SolutionsBusiness TransformationDigital TransformationArtificial Intelligence

    Section · Company

    About Startek

    Startek

    Startek

    BPO

    19.8k+

    employees

    2017

    9 years old

    Mumbai, Maharashtra

    India

    About

    Startek is a global provider of customer experience management and business process outsourcing solutions, serving industries such as telecom, healthcare, banking, and retail. The company offers services including customer care, technical support, collections, and back-office operations, leveraging digital technologies and analytics to enhance client engagement. With a strong presence in India and worldwide, Startek focuses on delivering scalable, cost-effective, and high-quality outsourcing solutions. Its operations firmly position it within the BPO & customer experience management industry.

    Industries

    BPOBPO/KPOIT Services & Consulting

    Employee ratings

    9,497 reviews

    3.0/ 5

    Culture

    2.9

    Career growth

    2.5

    Work-life

    2.9

    Employees rate it well for

    Salary1428Senior Management1028Work Environment833Appraisal506Job Security461

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