{"@context":"https://schema.org","@type":"JobPosting","title":"specialist technical delivery","description":"

Role & responsibilities

Preferred candidate profile

Job Description

Key Responsibilities

Provide technical support for payroll processes and resolve client queries within defined timelines.
Work closely with clients and internal teams to troubleshoot payroll-related issues.
Use SQL queries to extract, validate, and analyze payroll data.
Coordinate with cross-functional teams to ensure timely issue resolution and service delivery.
Maintain documentation for issues, resolutions, and process improvements.
Ensure high client satisfaction through effective communication and problem resolution.

Required Skills

Proficiency in Microsoft Excel (formulas, pivot tables, data analysis).
Good communication and client handling skills.
Experience in payroll support or payroll operations.
Ability to analyze issues and provide quick and effective solutions.
knowledge of SQL (data extraction, query writing, troubleshooting).

Workflow

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