Specialist System Engineer Storage (26000I4N)

Position: Specialist System Engineer
Experience: 5-8Yrs
Category: IT Infrastructure
Main location: Bangalore
Position ID: J1026-0723
Employment Type: Full Time

MSA L2 Storage

Role Summary:

We are looking for an experienced MSA L2 Storage Administrator with strong expertise in NetApp storage technologies, SAN/NAS environments, and storage operations. The role involves managing, supporting, and troubleshooting enterprise storage infrastructure, ensuring high availability, performance, and resilience of production systems. The candidate will be responsible for NetApp administration, storage migrations, incident management, disaster recovery, automation initiatives, and providing L2/L3 support in a 24x7 environment while collaborating with stakeholders and cross-functional teams.
The person must possess self confidence in his / her technical abilities to perform his role on Storage Administrator & project Migration.
Resolve technical issues of projects and Explore alternate designs
Able to thrive in rapid environment and adopt new technology rapidly
Good Team handling skills and also a team player.
Should be open to work on 24x7 environment
Participate in business meetings with various stake holders
Provide recommendations to improve the SAN/NAS infrastructure , and address / mange critical issues and root cause analysis

Key Responsibilities:

Expertise in NetApp AFF storage technology and installation of new NetApp clusters to the Production for regular scaleup of Infrastructure.
Expertise in NetApp provisioning and snap mirror replication for both CIFS and NFS.
Hands on experience in ONTAP firmware update on NetApp clusters.
Experience in troubleshooting Level 2/3 issues on the NetApp filers in SAN and NAS environments
Exposure to Cisco IC Switches and intermediate troubleshooting skills.
Exposure to managing NetApp storage related errors and hardware failures and vendor management.
Experience in Preparation of Production referential like Runbook, Disaster recovery scenario management, managing operations on storage clusters.
Ability to plan , manage and coordinate new feature designing and development as well as run activities.
Exposure to Incident management, configuration management and capacity Management.
Exposure to Develop and maintain standard metrics for service performance analysis , component reports and service reports , based on Customer requirements
Applied knowledge in the administration of windows and Linux servers
Good knowledge on ITIL and experience on handling incident / change / problem on regular basis.
Good in Technical Documentation and design process and standards
Expert on Critical incident management and SLA management.
Proven track record in the implementation and execution of documented support processes and can direct others in same.
Intermediate level experience in Python scripting and automation.
Good to have knowledge on cloud storage basics and market trend for storage services.
Enthusiast who focuses on regular upskilling and share the knowledge with colleagues.
Mentoring new team members and work towards team's success.
Good to have Intermediate skills in DEVOPS and opensource tools.
Aware of cloud services and market trends on Cloud storage to contribute value to the automations.
As a Storage administrator, ensuring stable Production on Infrastructure, maintaining resiliency, and managing disruptions is your top priority.
As an Agile team member, embrace changing requirements, prioritize customer satisfaction through timely delivery, and utilize Scrum ceremonies for collaborative planning within team goals.
Own tasks, adapt to flexible working hours during launches, and actively participate in key forums for team goals.

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