Specialist Software Engineer, CX

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

About The Role We are looking for a

Specialist Software Engineer to join the

NiCE team in Pune . You will design, develop, test, and maintain scalable, enterprise-grade solutions across the platform, with a focus on complex reporting initiatives. This role requires strong

Java full-stack expertise , along with experience in

cloud-native development, enterprise architecture, and Agile delivery How You’ll Make An Impact Design, develop, test, and maintain features across the NiCE CXone platform Work independently on complex, business-critical reporting projects Translate business requirements into scalable technical solutions Build across backend, APIs, frontend, and integrations Write high-quality, maintainable code and participate in code reviews Troubleshoot QA and production issues and resolve defects Contribute to design discussions, POCs, and platform improvements in performance, scalability, and security Mentor team members and collaborate effectively in an Agile environment

What You Bring Bachelor’s degree in Computer Science, Information Systems, or a related field (or equivalent professional experience). Total experience: 8-11 years Strong experience with

Java, J2EE, Spring, Spring Boot, Hibernate, REST APIs, and JSON .Experience building

multi-tier enterprise applications with

MySQL or similar databases Familiarity with

AWS, Azure, or Google Cloud , as well as

microservices and

cloud-native development Frontend experience with

Angular, JavaScript, HTML5, CSS3 , and responsive UI development Ability to build

reusable components and translate designs into

production-ready code. You Will Have an Advantage If You Also Have Hands-on experience with

Continuous Integration / Continuous Delivery (CI/CD) Experience with

Test-Driven Development (TDD) and test automation at unit and system levels (for example

JUnit ,

Karma ) Ability to break down difficult engineering problems into practical, incremental deliverables Strong judgment in making trade-offs between elegant engineering and speed of execution Exposure to

AI-powered engineering solutions , including

LLMs, agents, and automation-driven workflows Experience working effectively in a

global environment and within a

complex matrix organization Strong English communication skills, both written and verbal A proactive, fast-learning mindset with strong ownership and collaboration skills

Enjoy NiCE-FLEX! At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere

Requisition Number: 11049 Reporting Into: Tech Manager

Role Type: Individual Contributor

About NiCE NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions. Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.