Specialist Selene Finance

Responsibilities

• Assist with the review of the Default lifecycle, including the Default Claims process, and perform reconciliation of default loans.
• Perform financial reconciliation of default expenses and funds received from the date of default to current date.
• Pull data and documentation from multiple sources to compile and create loan files for senior review.
• Validate that Investor or Agency reporting was completed accurately and on time.
• Assist in researching identified controllable delays, process gaps, or reporting errors; provide findings to management for remediation.
• Monitor and track agency (FHA, VA, USDA) and GSE timelines, allowables, and compensatory fees.
• Track and document state and federal regulatory changes impacting default processes.
• Communicate and research issues, providing clear explanations of findings. This includes properly escalating issues to senior team members.
• Collaborate with other business units to review timelines and confirm compliance; identify controllable vs. uncontrollable delay drivers.
• Support the billback process to request reimbursement from investors, insurers, and/or vendors as needed.
• Maintain accurate record retention and source supporting evidence as needed.
• Provide assistance to the team with business needs as required, including specialized projects.

Competencies

• Achievement Focus - Demonstrates persistence and overcomes obstacles. Measures self against standard of excellence. Recognizes and acts on opportunities. Sets and achieves challenging goals. Takes calculated risks to accomplish goals.
• Communications - Exhibits good listening and comprehension. Expresses ideas and thoughts in written form. Expresses ideas and thoughts verbally. Keeps others adequately informed. Selects and uses appropriate communication methods.
• Managing Customer Focus - Develops new approaches to meeting customer needs. Establishes customer service standards. Monitors customer satisfaction. Promotes customer focus. Provides training in customer service delivery.
• Planning and Organization - Integrates changes smoothly. Plans for additional resources. Prioritizes and plans work activities. Sets goals and objectives. Uses time efficiently. Works in an organized manner.
• Problem Solving - Develops alternative solutions. Gathers and analyzes information skillfully. Identifies problems in a timely manner. Resolves problems in early stages. Works well in group problem solving situations.

Qualifications

• Education/Experience: Requires a high school diploma or general education degree (GED); Fifth year college or university program certificate; or two to four years related experience and/or training; or equivalent combination of education and experience.
• Language Ability: Read, analyze and interpret business, professional, technical or governmental documents. Write reports, business correspondence and procedure manuals. Effectively present information and respond to questions from managers, customers and the public.
• Mathematical Ability: Calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference and volume. Apply concepts of basic algebra and geometry.
• Reasoning Ability: Apply logical thinking to a wide range of intellectual and practical problems. Deal with nonverbal symbolism (e.g., formulas and equations) in difficult phases. Deal with a variety of abstract and concrete variables.
• Computer Skills: Microsoft Office (Word, Excel, PowerPoint, Access, Publisher, Outlook, Internet Explorer) with emphasis on Excel formulas such as VLOOKUP, INDEXMATCH, and Pivot tables. ICE Technology Software such as MSP Director, Loansphere Claims and Proven Claims. Understanding of basic query logic and familiarity with Investor claims reimbursement systems such as FHA Connection, Catalyst, Valeri, and FHLMC PAID.
• Certificates and Licenses: N/A

Supervisory Responsibilities

None

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The employee must occasionally lift and/or move up to 10 pounds. Occasionally requires close vision. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to stand; walk; climb or balance and stoop, kneel, crouch, or crawl.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.