Specialist - SAP S/4HANA Key User QM
JK Engineering and Technology · Chennai · onsite · Posted 69d ago
Undisclosed3–5 yrsfulltimeSourced from
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About this role
Position : Specialist - SAP S/4HANA Key User QM
Department: QHSE
Location: Chennai, India
Job Summary: We are looking for a highly motivated SAP S/4HANA Key User Quality Management to support our Quality Global Lead Functions and play a key role in shaping and strengthening our Quality Management System (QMS) landscape. The role acts as a primary bridge between business users and IT , ensuring system reliability, process harmonization, high-quality data, and continuous improvement across global quality processes.
Key Responsibilities:
As an SAP S/4HANA Key User Quality Management, you will:
- Act as the primary subject matter expert (SME) for SAP S/4HANA Quality Management
- Provide first-level end-user support and resolve system-related issues
- Drive continuous improvement of quality-related systems and processes
- Support global harmonization of quality processes and system usage
- Implement new functionalities, system changes, and updates
- Train end users and key stakeholders on system functionalities
- Collaborate closely with business, IT, and Quality teams globally
Key Tasks
1. First-Level End User Support (SAP S/4HANA Quality Management)
- Receive, process, and assign incoming system support tickets
- Troubleshoot system errors and support system customizing activities
- Provide daily operational support to Quality Management users
- Organize and deliver training for new and existing users
2. Continuous Improvement System Development
- Gather and coordinate business inputs for IT system requirements
- Track business requirements throughout the full lifecycle
- Create, execute, and document test scenarios
- Coordinate and support User Acceptance Testing (UAT)
- Develop training materials and conduct training sessions
- Identify relevant end-user groups and plan targeted training programs
- Create, manage, and follow up on system implementation plans
- Establish, support, and facilitate Super User communities
Professional Competencies
The ideal candidate will have:
- 3 5 years of professional experience with strong SAP exposure
- In-depth knowledge of SAP S/4HANA Quality Management (QM)
- Experience with additional systems such as Osapiens, Prescience (advantage)
- Familiarity with structured problem-solving methods (e.g., 8D methodology )
- Experience developing dashboards and reports using Power BI
- Understanding of Agile Project Management principles
- Strong user-level skills in Microsoft 365 tools
- Excellent spoken and written English communication skills
Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before applying.
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Skills
SAPUsageContinuous improvementagile project managementoperational supportUser acceptance testingtest scenariosWind EnergyMicrosoftquality management
About JK Engineering and Technology
JK Engineering and Technology
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Nordex Engineering Technology Private Limited is part of the Nordex Group, a global leader in wind energy solutions. The company specializes in the design, engineering, and maintenance of wind turbines, supporting renewable energy generation. With a strong focus on sustainability and innovation, Nordex contributes to clean power infrastructure and the transition toward greener energy worldwide.
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