Specialist - Quality
Startek · Bengaluru · onsite · Posted 59d ago
Undisclosed2–8 yrsfulltimeSourced from
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About this role
We are looking for a highly skilled and experienced Specialist - Quality to join our team at STARTEK. The ideal candidate will have a strong background in quality assurance and control, with excellent analytical and problem-solving skills.
Roles and Responsibility
- Develop and implement comprehensive quality control processes to ensure high standards of product delivery.
- Conduct regular audits and inspections to identify areas for improvement and implement corrective actions.
- Collaborate with cross-functional teams to resolve quality-related issues and improve overall process efficiency.
- Analyze data and trends to identify opportunities for quality improvement and develop strategies to address them.
- Provide training and coaching to team members on quality procedures and best practices.
- Ensure compliance with industry regulations and standards.
Job Requirements
- Strong understanding of quality principles and methodologies.
- Excellent analytical and problem-solving skills with attention to detail.
- Ability to work effectively in a fast-paced environment and prioritize tasks.
- Strong communication and interpersonal skills, with the ability to collaborate with diverse stakeholders.
- Experience with quality management software and tools.
- Ability to interpret complex data and make informed decisions.
Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before applying.
Sourced from naukri
Skills
Quality Proceduresquality improvementauditsProduct DeliveryQuality AssuranceQuality Controlcompliancequality managementCommunication And Interpersonal Skills
About Startek

Startek
BPO
19.8k+
employees
2017
9 years old
Mumbai, Maharashtra
India
About
Startek is a global provider of customer experience management and business process outsourcing solutions, serving industries such as telecom, healthcare, banking, and retail. The company offers services including customer care, technical support, collections, and back-office operations, leveraging digital technologies and analytics to enhance client engagement. With a strong presence in India and worldwide, Startek focuses on delivering scalable, cost-effective, and high-quality outsourcing solutions. Its operations firmly position it within the BPO & customer experience management industry.
Industries
BPOBPO/KPOIT Services & Consulting
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