Specialist - QA

Are you passionate about service excellence Would you love to work for a global organization that is doing more good for people and planet

IFF is a global leader in flavors, fragrances, food ingredients and health & biosciences, we deliver sustainable innovations that elevate everyday products.

Global Business Services: Delivering streamlined, scalable support-enhancing efficiency, compliance and service excellence across the company.

The role is based in Hyderabad, India(hybrid role). Be part of a creative, solution-oriented team where together we can achieve greatness and make a real impact. Your potential is our inspiration

• Perform quality audits and transaction reviews to ensure compliance with SOPs, policies, and controls.
• Identify process gaps, defects, and improvement opportunities to enhance operational effectiveness.
• Analyze quality trends and prepare reports, dashboards, and audit documentation.
• Conduct RCA and support CAPA implementation to prevent recurring issues.
• Collaborate with stakeholders to improve quality, reduce risks, and drive process excellence.

• Bachelors degree in Commerce, Finance, Business Administration, or a related discipline.
• 8+ years of experience in Quality Assurance, Process Excellence, Audit, Compliance, or Continuous Improvement.
• Strong knowledge of quality frameworks, controls, risk management, and compliance requirements.
• Experience in RCA, CAPA management, defect analysis, and quality reporting.
• Excellent analytical, communication, and stakeholder management skills.

• Certification in Six Sigma, Lean, FMEA, Quality Management, or Process Excellence methodologies.
• Hands-on experience with Power BI dashboards, data visualization, and trend analysis.
• Exposure to Shared Services, Finance Operations, Procurement, or GBS environments.
• Knowledge of continuous improvement methodologies such as PDCA, DMAIC, and Kaizen.
• Proven track record of driving automation, standardization, and operational excellence initiatives.

• Join a global organization focused on innovation, quality, and continuous improvement.
• Partner with diverse teams and stakeholders across regions and functions.
• Contribute to impactful initiatives that strengthen controls and improve business performance.
• Access opportunities for professional growth, learning, and career advancement.
• Thrive in a collaborative and inclusive environment that values new ideas and excellence.