Specialist Process Executive
Sopra Steria · Noida · onsite · Posted 30d ago
Undisclosed1–4 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Job Description
- Ensure daily workload (as provided by the Team Leader/SME) is completed in a timely manner
- Adhere to the process defined by the clients to conduct compliance checks / audits ensuring KPI s are met
- Ensure effective timely communication is maintained with stakeholders (written and verbal)
- Build and maintain relationships with stakeholders ensuring they understand the process, resolve their queries within the contractual requirements
- Answer calls or make outbound calls to the stakeholders for immediate resolutions
- Attend emails (mailbox) ensuring all queries are responded to within the agreed SLA
- Be up to date with process updates on compliance requirements and processes
- Be efficient in day to day working
- Report accurate data on real time basis
- Encouraging team camaraderie
- Achieve organisational values
Experience, Skills Attributes
Required
- Proven track record auditing/vetting documentation accurately
- Well Organised and should be able to multitask
- Meet deadlines within fast paced environment
- Self-motivated even when undertaking repetitive tasks
- Proven ability to build relationships with internal or external parties with excellent telephonic and email communication skills
- Process driven and keen to ensure efficiencies are achieved
- Excellent problem solving skills and able to use own initiative
Attributes
- Conscientious and understanding of the importance of accuracy and quality
- Enthusiastic, able to engage with internal and external stakeholders via email, phone and video call
Total Experience Expected: 01-04 years Qualifications
Any Graduate
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Skills
AuditingauditsOutboundoutbound callsSLACommunication SkillsVettingcompliance
About Sopra Steria
Sopra Steria
IT Services & Consulting
5.0k+
employees
1968
58 years old
Noida, Uttar Pradesh
India
₹12.9L PA avg
Avg at Sopra Steria
About
Sopra Steria is a European leader in Digital Transformation
Industries
IT Services & Consulting
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