Specialist - Package Implementation
LTM · Bengaluru · onsite · Posted 26d ago
Undisclosed5–7 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Experience from 8-12 years in SAP CRM
Overall Position Responsibilities Follow established customizing guidelines and best practices Contribute to a knowledgesharing attitude within module team globally Contribute to module team meetings as decidedrequired Actively collaborate with Solution ExpertDelivery Leader for business requirements and increase of business process knowledge in module team Actively collaborate with Functional Lead on meeting stipulated Service Level Agreements for case resolution within the module team Build and maintain support for the defined ways of working as well as cooperation for continuously improving them
Overall Technical Qualifications
- CRM QTC process and setup Quotation to Cash Process CRM Services Middleware knowledge settings Initial and Delta download from ECC to CRM Partners Product master Condition records Transactional data Partner Determination Pricing CRM Billing Action profiles Integration between CRM ECC
- Sound knowledge about ECC SD SAP CRM eCommerce overview Product catalogue management Create replication Agreement to Order Creation process Marketing planning and Campaign management Standard programs knowledge ie CRMD and CRM
- Good to have knowledge on integration between CRM APO gATP Order Fulfillment Good to have knowledge on Logistics integration with CRM
Overall Position Competencies Able to analyze and solve day to day issues from business within agreed SLA Experience in handeling Change requests and problem management Ability to scope prepare FS script and execute interface tests Strong analytical problem solving and conceptual skills Good coordination with team members and customers is must Excellent communication skills make presentations participate andor drive workshops
Experience in working with globalinternational teams will be considered
Additional requirement Is Must
- Night Shift and APAC shift to support NA business hours and Export process
- OnCall for extended hour support
- Available on phone to attend to any major issues
- Support testing and be there for weekend supports if needed for Infra related changes
- We work CET schedule So thats a must
- Candidate needs to travel to client office C V Raman Nagar Bagmane for 2 to 3 days or all days wherever applicable
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Skills
SAPQuotationcrmMarketing PlanningCampaignExportbusiness processProblem managementBusiness RequirementsLogisticsSLAgatpE-commerceCampaign ManagementCommunication SkillsmarketingMiddleware