Specialist -Order To cash - Collections

Ready to shape the future of work?

At Genpact we dont just adapt to changewe drive it. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory our industry-first accelerator is an example of how were scaling advanced technology solutions to help global enterprises work smarter grow faster and transform at scale. From large-scale models to agentic AI our breakthrough solutions tackle companies most complex challenges.
If you thrive in a fast-moving tech-driven environment love solving real-world problems and want to be part of a team thats shaping the future this is your moment.
Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge operational excellence and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity courage and innovation our teams implement data technology and AI to create tomorrow today. Get to know us at genpact.com and on LinkedIn X YouTube and Facebook.

Inviting applications for the role of Specialist Order to Cash- Collections

Work location: Bangalore(Work from office)

You will be responsible for reviewing the legal document between Genpact and client Project approvals revenue booking as per UGAAP Timely billing to customer and third party and internal audit closures whenever /wherever applicable. Must work closely with operations/Project management teams to smooth accounting process.

Contract management for global clients for OTC process

Responsibilities

• Manage high-volume low complexity claims from beginning to end.
• Investigate automobile accidents to determine the cause and liability including reviewing police reports and conducting interviews with witnesses in some cases.
• Analyzing insurance policies and relevant laws and regulations to determine the scope of coverage related to automobile accidents.
• Negotiate repairs and settlements with claimants
• Provide regular updates on automobile claims to policyholders insured claimant and other members of the claims team.
• Assess damage to vehicles involved in accidents including reviewing repair estimates and determining the cost of repairs.
• Coordinate with internal and external stakeholders such as claims adjusters and clients to ensure that all activities related to automobile claims are conducted efficiently and effectively.
• Participate in departmental meetings and training sessions to stay informed about policy changes and new procedures.
• Maintain a high level of accuracy and attention to detail to ensure that all activities related to automobile claims are conducted ethically and in compliance with relevant laws and regulations.

Qualifications we seek in you!
Minimum qualifications

• Relevant years of Material Damage Liability Claims within the US Europe India or LatAm
• College Diploma or commensurate work experience
• Fluent in both spoken and written English
• Proficient in MS Office (Word and Excel)

Preferred qualifications

• Experience handling fast track/low touch claims
• College Degree
• Lean Six Sigma Certification(s)

Why join Genpact?

• Be a transformation leader – Work at the cutting edge of AI automation and digital innovation
• Make an impact – Drive change for global enterprises and solve business challenges that matter
• Accelerate your career — Get hands-on experience mentorship and continuous learning opportunities
• Work with the best – Join 140 000+ bold thinkers and problem-solvers who push boundaries every day
• Thrive in a values-driven culture – Our courage curiosity and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Let’s build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military/veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws.

Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation.

Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit ' paying to apply or purchasing equipment or training.