Specialist Ops_Fraud & Abuse Detection on Maps

About the Role:

As a Specialist in Fraud & Abuse, you will be at the front lines of detecting "phantom" businesses, fake review campaigns, and coordinated misinformation campaigns. You will not just react to abuse; you will hunt for it using data forensics and user behavioural analysis.

Role & responsibilities :

• Abuse Hunting: Proactively identify and mitigate fraudulent patterns such as fake Business Profiles (FBPs), review-bombing, incentive programs to impact businesses, misleading & fraud prone media & posts and location spoofing.
• TTP Analysis: Deconstruct the Tactics, Techniques, and Procedures (TTPs) used by bad actors to circumvent automated defences.
• Cross-Functional Shielding: Partner with Engineering and Product teams to translate identified manual "workarounds" into automated detection signals.
• Incident Response: Manage high-priority escalations involving real-world harm, such as fraudulent emergency services or scam-based pins.
• Strategic Reporting: Create "One-Pagers" for client / product team facing detailing the lifecycle of an identified abuse vector and the effectiveness of our countermeasures

Preferred candidate profile :

• Minimum: 2 to 4 years of experience in Trust & Safety, Fraud Operations, or Cyber-Security.
• Preferred: Proficiency in SQL and Data Visualization (Tableau/Power Bi).