Specialist Operations Support

Tech Mahindra is hiring for Fraud Operations [Fraud & Abuse Detection on Maps]

Key Responsibilities:

• Abuse Hunting: Proactively identify and mitigate fraudulent patterns such as fake

Business Profiles (FBPs), review-bombing, incentive programs to impact businesses,

misleading & fraud prone media & posts and location spoofing.

• TTP Analysis: Deconstruct the Tactics, Techniques, and Procedures (TTPs) used by

bad actors to circumvent automated defences.

• Cross-Functional Shielding: Partner with Engineering and Product teams to translate

identified manual "workarounds" into automated detection signals.

• Incident Response: Manage high-priority escalations involving real-world harm, such

as fraudulent emergency services or scam-based pins.

• Strategic Reporting: Create "One-Pagers" for client / product team facing detailing

the lifecycle of an identified abuse vector and the effectiveness of our

countermeasures.

Perks and Benefits

Both ways cab

Attractive incentive

PF and gratuity

Career Growth

Opportunity to work in the fraud analysis

HR Name - Pooja Bhandari