Specialist - NeXthink & Modern Workplace
GE Alstom · Bengaluru · onsite · Posted 58d ago
Undisclosed10–12 yrsfulltimeSourced from
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About this role
Job Summary
Could you be the full-time Specialist - NeXthink Modern Workplace in Bangalore were looking for
Your future role Take on a new challenge and apply your digital experience monitoring expertise in a cutting-edge field. Youll work alongside collaborative, innovative, and forward-thinking teammates.
Youll play a key role in optimizing the digital workplace experience for our global teams. Day-to-day, youll work closely with teams across the business, including ITSM, Security, SCCM/Intune, and Infrastructure teams, to identify areas of improvement, drive cross-functional remediation strategies, and ensure seamless digital operations.
Youll specifically take care of leading the architecture, deployment, and administration of the Nexthink platform, but also design and implement advanced dashboards, investigations, and remote actions to improve user experience and endpoint performance.
Responsibilities - Leading the architecture, deployment, and administration of the Nexthink platform across global endpoints
- Designing and implementing dashboards, investigations, and campaigns to enhance user experience and performance
- Analyzing user behavior, application performance, and compliance metrics to drive proactive support
- Collaborating with cross-functional teams to identify and address areas of improvement
- Developing real-time alerts, reporting modules, and proactive health checks
- Automating IT issues and remediation scenarios using Nexthinks remote action capabilities
- Contributing to IT governance and compliance efforts
- Supporting strategic initiatives such as Windows 11 migrations and application performance tuning
- Driving continuous service improvement by translating Nexthink insights into actionable outcomes
Bangalore
Company: Alstom
Requirements - Degree in Information Technology, Computer Science, or a related field
- 1012 years of experience in end-user computing technologies and Nexthink Tool expertise
- Strong understanding of ITIL processes and frameworks
- Proven ability to collaborate, influence, and motivate cross-functional teams
- Experience in managing complex IT environments and delivering solutions across multiple geographies
- Excellent communication skills, both oral and written
- Strong problem-solving abilities and critical thinking skills
- Fluency in English and a willingness to work autonomously in an international environment
- Ability to adapt to change, including shifting and competing priorities
Sourced from naukri
Skills
itsmitil processesDigital ExperienceNexthinkPerformance TuningIT GovernanceAutomatingEnd User ComputingEndpointIntunedeploymentCommunication SkillsArchitectureoperationsAdministrationInformation Technologycompliance
About GE Alstom
GE Alstom
Saint-ouen
FR
₹14.5L PA avg
Avg at GE Alstom
About
Alstom Transport India Ltd.
Industries
Energy EfficiencyInfrastructureTransportation
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