Specialist in  Voice and Speech technologies

Req ID: 373777 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Specialist in Voice and Speech technologies to join our team in Chennai, Tamil Nādu (IN-TN), India (IN). We are seeking applicants specializing in Voice and Speech technologies to build and optimize intelligent voice based solution. Roles and Responsibilities: Develop AI-driven conversation flows, integrating LLM/GenAI capabilities, and working with speech technologies for telephony and real-time voice interactions Design and develop voice solution call flows using TTS,STT components. Build and optimize NLP/NLU models for intent classification and entity extraction. LLM for the context management Context management, fallback handling, and human handoff mechanism Creating metrics/Dashboard to monitor the system accuracy/performance and drive the continuous improvement of conversations accuracy through analysis of historical conversations Define performance benchmarks for STT transformation, response accuracy, latency Mentoring colleagues/junior Technical skills: Specialize in Voice and Speech technologies to build and optimize intelligent voice based Solution. Experience of designing and deploying voice based solution system at enterprise level Strong Experience in conversational AI and NLP based system Proven expertise in distributed system and scalable architecture design - capable of handling traffic - please mention your traffic here like number of active callers per minutes Expertise in one or more programming language - Python, go Research oriented mindset to evaluate the emerging technologies Good to have : Vertex, Kore.ai

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