Specialist, Implementation

Specialist, Implementation Overview
- In a customer-facing environment, lead and train a cross-functional processing implementation project team of technical and non-technical electronic payment processing experts from both Mastercard and our customer
- Deliver standard through complex implementation activities ensuring quality and reliability of the implementations.
- Are you motivated to be a part of driving a world beyond cash
- Have good knowledge about electronic payment and related processes such as authorization, clearing and settlement
- Are you able to cope with a fast changing and ambiguous environment
- Ability to bring new creative thoughts, ideas and solutions to make payments easier and more efficient for our customers

Role
- Act as central point of contact for customers and/ or Mastercard customer representatives throughout processing implementation project end-to-end execution.
- Assess and document customer needs and according implementation impacts on customers and Mastercard s core and non-core processing systems and platforms.
- Handle multiple customer processing implementation projects in parallel

All About You
- Experience in Information Technology system knowledge, with good understanding of network technology, applications, and project management
- Knowledge of payment transaction processing and industry business knowledge
- Good understanding of Mastercard s payment processing systems, formats and associated customer host interface testing services and principles
- Ability to interact well with the customer
- Good verbal and written communication skills
- Desire to learn independently
- Ability to work in a matrixed organizations and cross functional teams
- Ability to manage change in a technical work environment
- Open to work for Night Shift - CST Timings (Non Negotiable)

• Abide by Mastercard s security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard s guidelines.